Overview of Sultan Mahmud Airport
Sultan Mahmud Airport is an international airport located in Kuala Terengganu, Malaysia. It is named after Sultan Mahmud Al-Muktafi Billah Shah, the 16th Sultan of Terengganu. The airport serves as a gateway for visitors traveling to Terengganu and its surrounding areas.
The airport has a single runway and one terminal building, which can accommodate up to 3 million passengers annually. The terminal building has various facilities such as restaurants, duty-free shops, and prayer rooms to cater to the needs of passengers.
Several airlines operate from Sultan Mahmud Airport, including AirAsia, Malaysia Airlines, and Firefly. The airport offers domestic and international flights to destinations such as Kuala Lumpur, Singapore, Penang, and Langkawi.
Sultan Mahmud Airport is strategically located near popular tourist attractions such as the Tengku Tengah Zaharah Mosque, Bukit Puteri, and Batu Buruk Beach. The airport has excellent connectivity to various modes of public transportation such as taxis, buses, and car rentals for easy travel to and from the airport.
In conclusion, Sultan Mahmud Airport is a modern and well-equipped airport that provides a convenient and comfortable travel experience for both local and international travelers. The airport’s location and connectivity make it an ideal choice for those visiting Terengganu and its surrounding areas.
Terminals at Sultan Mahmud Airport
Sultan Mahmud Airport is the main airport in Terengganu, Malaysia. It has only one terminal building that houses both international and domestic flights. The terminal is designed to cater to the needs of travelers with modern facilities and amenities.
The terminal’s layout is streamlined, making it easy for passengers to navigate their way around the airport. Upon arrival, travelers will find baggage claim and immigration conveniently located on the ground floor. On the second floor, there are various food and beverage outlets, duty-free shops, and retail stores.
For those who need to freshen up or relax, there are also lounges and prayer rooms available. The airport also provides free Wi-Fi throughout the terminal, so travelers can stay connected with their loved ones or work while waiting for their flights.
Sultan Mahmud Airport’s terminal is spacious and air-conditioned, providing comfort to passengers during hot and humid weather. There are also several seating areas throughout the airport, allowing travelers to rest and wait comfortably for their flights.
The airport also offers special services to passengers with disabilities, including wheelchair assistance and designated parking spots. In addition, the terminal is equipped with elevators and escalators, making it accessible to all travelers.
Overall, Sultan Mahmud Airport’s terminal provides an efficient and comfortable experience for travelers. With its modern facilities and amenities, passengers can easily navigate their way around the airport and enjoy a hassle-free travel experience.
Airlines and Destinations
The following airlines operate from Sultan Mahmud Airport: Malaysia Airlines, AirAsia, Firefly, and Malindo Air.
Malaysia Airlines flies to Kuala Lumpur while AirAsia operates flights to Johor Bahru, Kuala Lumpur, and Penang. Firefly offers flights to Subang and Malindo Air has flights to Kuala Lumpur.
Domestically, there are flights to Kuala Lumpur, Johor Bahru, Penang, and Subang.
Internationally, there are no direct flights from Sultan Mahmud Airport. However, travelers can connect to various destinations with a layover in Kuala Lumpur.
It is important to note that flight schedules and destinations may vary seasonally. It is best to check with the respective airlines for up-to-date information.
Transportation Options at Sultan Mahmud Airport
Sultan Mahmud Airport is located in Kuala Terengganu, Malaysia and serves as the main gateway to the city and the surrounding areas. If you are traveling to this airport, it is important to know your transportation options upon arrival.
One of the most popular transportation options is the shuttle service provided by local hotels and resorts. These shuttles take passengers directly from the airport to their accommodations, making for a convenient and hassle-free experience.
Alternatively, car rentals are available at the airport for those who prefer to have their own mode of transportation. This option allows for more flexibility in terms of where and when you want to travel, but it is important to note that driving in Malaysia can be challenging for those who are not accustomed to the roads and traffic patterns.
For those who prefer public transportation, there is a shuttle bus service available that runs between the airport and the main bus terminal in Kuala Terengganu. From there, you can catch a connecting bus to other destinations in the area.
Another public transportation option is the train line that connects Kuala Terengganu to other cities in Malaysia, such as Kuala Lumpur and Penang. The station is located about 5 kilometers from the airport, and taxis are readily available to take you there.
Lastly, taxis are a common mode of transportation in Malaysia and can be found at designated pick-up points outside the airport. The taxi fare is typically higher than the other transportation options mentioned, but it offers a more direct route to your destination.
In conclusion, Sultan Mahmud Airport offers a variety of transportation options for travelers arriving in Kuala Terengganu. Whether you prefer a private car or public transportation, there is an option available to suit your needs. It is recommended to research and plan ahead before arriving to ensure a smooth and stress-free journey.
Parking Options at Sultan Mahmud Airport
Sultan Mahmud Airport provides both short-term and long-term parking options for its travelers. The airport offers a total of 600 parking spaces, with 200 spaces allocated for short-term parking and the rest for long-term parking.
Short-term parking is located directly in front of the terminal building, making it convenient for pick-up and drop-off purposes. The rate for short-term parking is RM3 per hour or RM25 per day.
For long-term parking, there are three designated parking areas located further away from the terminal building. A complimentary shuttle service is available to transport passengers to and from the terminal. The rates for long-term parking are RM4 per hour or RM16 per day.
Additionally, there is also a Valet service available for travelers who prefer a more convenient parking option. The Valet service can be found in the short-term parking area and costs RM30 for the first hour and RM20 for every subsequent hour.
Overall, Sultan Mahmud Airport provides a range of parking options for travelers of all needs and budgets.
Check-In Procedures at Sultan Mahmud Airport
At Sultan Mahmud Airport, the check-in process is designed to be as efficient and hassle-free as possible for travelers. There are several options available for checking in, including online, self-service kiosks, and traditional methods.
For those who prefer to check in online, airlines offer this service on their official websites. Passengers can choose their seats and print out their boarding passes at home or at their hotel, saving time and avoiding lines at the airport.
Self-service kiosks are available at the airport for passengers who do not wish to check in online. These kiosks are located in the check-in area, and passengers can use them to select their seats, print out their boarding passes, and even check their baggage.
Traditional check-in counters are also available at the airport for passengers who prefer this method. Friendly staff will assist travelers with the check-in process, and they can also answer any questions or concerns that passengers may have.
Regardless of which option passengers choose, they are advised to arrive at the airport early to allow plenty of time for check-in, security screening, and boarding. It is recommended that passengers arrive at least two hours before their scheduled departure time to ensure a stress-free journey.
Ensuring Safe Travel: Security Procedures and Tips at Sultan Mahmud Airport
At Sultan Mahmud Airport, security is taken very seriously in order to ensure safe travel for all passengers. When passing through security, it is important to have all necessary documents and identification ready to present to the officers.
All luggage must go through an x-ray machine, so make sure all prohibited items such as liquids over 100ml, sharp objects, and firearms are removed from your carry-on bags. Wear easy-to-remove shoes and clothing to expedite the process, and be prepared to remove any electronic devices from your bags for separate screening.
It is also important to follow any additional instructions given by security staff, such as removing belts or emptying pockets. By being prepared and following these security procedures, you can help make the process smoother and quicker for yourself and other travelers.
Customs and Immigration Procedures
Upon arrival at the Sultan Mahmud Airport, passengers will go through immigration, where their documents will be checked and stamped. After collecting their luggage, they will proceed to the customs area, where bags may be subject to inspection.
For departing passengers, they must first check in their luggage and receive their boarding pass before going through immigration. Their passport will be checked and stamped, and they will proceed through security screening before reaching their gate.
It is important for travelers to ensure that they have all necessary documents and comply with regulations for both arrival and departure.
Amenities
- Restaurants and cafes serving local and international cuisine
- Duty-free shopping including liquor, tobacco, cosmetics, and chocolates
- Retail shops selling clothing, souvenirs, and electronics
- ATMs and currency exchange services
- Prayer rooms for men and women
- Children’s play area with toys and games
- Lounges with comfortable seating, WiFi, and charging stations
- Meeting rooms and business center with printing and fax facilities
- Free parking for up to 500 vehicles
Accessibility Services
Sultan Mahmud Airport provides a range of facilities and services for passengers with disabilities or mobility issues.
These include wheelchair assistance, accessible washrooms, and designated parking spaces close to the terminal building.
Additionally, the airport has trained staff available to assist passengers with boarding and disembarking from the aircraft, and can provide additional support as requested.
Passengers who require these services are encouraged to contact the airline or airport in advance to ensure their needs are met during their journey.
Connecting Flights at Sultan Mahmud Airport
Connecting flights can be a stressful experience, but with some preparation and knowledge, you can ease the process.
At Sultan Mahmud Airport, after you disembark from your first flight, follow the signs and directions to the connecting flights area. Make sure to check the flight information screens for any updates or changes to your connecting flight.
If you have enough time between flights, grab a bite to eat or browse through the duty-free shops. However, if you have a tight connection, prioritize getting to your gate on time.
Be aware of the boarding time and gate number of your connecting flight, so you can easily navigate the airport and avoid getting lost. Lastly, if you have any concerns or questions, don’t hesitate to ask the airport staff for assistance.
Baggage Claim and Lost Property
After exiting the plane, passengers can collect their checked baggage at the designated baggage claim area. The baggage carousel will display the flight number and origin city of the arriving bags.
If a bag is not found on the carousel, passengers should immediately report the lost baggage to the airport’s baggage service desk. All necessary information, such as flight details and baggage tags, should be provided to facilitate the search process.
In cases of damaged baggage, passengers should also report it to the airport’s baggage service desk. A representative will assess the damage and provide instructions for filing a claim.
For items lost in the airport terminal or on the airplane, passengers can report them at the airport’s lost and found office. The office will keep a record of the lost item and contact the passenger if it is found.
Overall, Sultan Mahmud Airport aims to assist passengers in retrieving their belongings and resolving any issues related to lost or damaged baggage.
Emergency and Medical Facilities
In case of an emergency at Sultan Mahmud Airport, trained emergency response personnel are on standby to assist.
The airport has a well-equipped medical facility staffed by professional medical personnel to provide first aid and emergency medical care to passengers and visitors.
In addition, the airport has defibrillators and oxygen equipment readily available for use in emergency situations.
If required, an ambulance can be called to transport patients to nearby hospitals for further treatment.
Overall, Sultan Mahmud Airport is committed to ensuring the safety and well-being of all its passengers and visitors.
Hotel Accommodations
There are several hotel accommodations available within or near Sultan Mahmud Airport, catering to the needs of travelers. These hotels offer a comfortable stay with essential amenities and convenient access to the airport.
Here is a list of minimum 5 hotels near the airport with their distance from the airport:
1. The Qamar Paka (0.3 km)
2. TH Hotel & Convention Centre Terengganu (0.4 km)
3. Arissa Hotel (1.7 km)
4. Grand Puteri Hotel (2.6 km)
5. Summerland Retreat (3.4 km)
These hotels feature modern facilities such as air-conditioned rooms, free Wi-Fi, flat-screen TVs, minibars, and tea/coffee making facilities. Some hotels also offer airport shuttle services for the convenience of guests. Visitors can choose from budget-friendly options to luxury hotels based on their requirements and preference.
Useful Tips
– Arrive at least two hours before your flight to avoid long queues and ensure enough time for security checks and boarding.
– Look for the information booth to get maps, brochures, and assistance with any travel inquiries you may have.
– Take advantage of the free WiFi available throughout the airport to stay connected and entertained while waiting for your flight.
– Grab a quick bite or a refreshing drink from one of the many food and beverage outlets scattered around the airport.
– If you need to catch up on some work, head to the business center where you can use computers, printers, and other office equipment.
– Don’t forget to keep your travel documents and boarding pass handy, and keep an eye on the departure screens for any updates or changes.
– Finally, relax and enjoy your time at Sultan Mahmud Airport, taking in the sights and sounds of this modern and bustling aviation hub.
Contact Information
Airport Operator: Malaysia Airports Holdings Berhad
Phone number: +60 9-667 8888
Lost and Found: +60 9-667 8777
Airport Police Station: +60 9-667 8700
Airport Clinic: +60 9-667 8726
Customer Service: +60 9-667 8888 ext. 3181
Flight Information: +60 9-667 8892 or visit www.malaysiaairports.com.my
Airports Near Sultan Mahmud Airport
- Kuala Terengganu Airport – 11.7 km via taxi or rental car
- Sultan Ismail Petra Airport – 126 km via bus or rental car
- Civil Aviation Authority of Malaysia Training Centre Airport – 3.9 km via taxi or rental car
Travelers can reach these airports using a variety of transportation options, including taxi, bus, or rental car. Some hotels near Sultan Mahmud Airport may also offer shuttle services to these airports.