Overview: Nursultan Nazarbayev International Airport
Nursultan Nazarbayev International Airport is the main airport of the city of Nur-Sultan, Kazakhstan. It was named after Nursultan Nazarbayev, the first President of Kazakhstan. The airport is located 20 kilometers southeast of the city center.
The airport was opened in 1931 and has undergone several renovations and upgrades over the years. In 1997, a new terminal building was opened, which increased the airport’s capacity to 500 passengers per hour. Another major renovation took place in 2017, which included the construction of a new runway and a new terminal building.
Today, Nursultan Nazarbayev International Airport is one of the busiest airports in Central Asia, serving more than 4 million passengers annually. It has connections to over 40 destinations worldwide, including destinations in Europe, Asia, and the Middle East.
The airport has a range of facilities for passengers, including restaurants, cafes, duty-free shops, and currency exchange services. There are also VIP lounges available for business travelers and those traveling in first class or business class.
Overall, Nursultan Nazarbayev International Airport is a modern and efficient airport that provides a convenient gateway to Nur-Sultan and beyond.
Terminals at Nursultan Nazarbayev International Airport
Nursultan Nazarbayev International Airport has two terminals, Terminal 1 and Terminal 2.
Terminal 1 is the main terminal and serves both domestic and international flights. It has a capacity of 3.5 million passengers per year.
The terminal features various restaurants, cafes, and shops for passengers to explore while waiting for their flights. There are also several lounges available to passengers who want to relax before their flights.
Terminal 1 is equipped with modern amenities and facilities such as free Wi-Fi, currency exchange, ATMs, and luggage storage. Passengers can also take advantage of the duty-free shopping area and purchase souvenirs or gifts for their loved ones.
Terminal 2 is the newest addition to the airport and opened in 2017. It is exclusively used for international flights and has a capacity of 4 million passengers per year.
The terminal features state-of-the-art technology and offers passengers a comfortable travel experience. It has a spacious departures area with multiple check-in counters, immigration desks, and security checkpoints.
Passengers can also enjoy a variety of dining and shopping options, including restaurants, cafes, and duty-free shops. There are also several lounges available for passengers who want to relax before their flights.
Overall, both Terminals at Nursultan Nazarbayev International Airport offer a comfortable and convenient travel experience for passengers. With modern amenities and facilities, passengers can relax and enjoy their time at the airport before their flight.
Airlines and Destinations
The Nursultan Nazarbayev International Airport is served by various airlines catering to both domestic and international destinations.
Air Astana operates domestic flights to Almaty, Aktau, Aktobe, Atyrau, Karaganda, Kostanay, Kyzylorda, Pavlodar, Semey, Shymkent, Taraz, and Uralsk.
For international destinations, Air Astana operates flights to cities including Bangkok, Beijing, Delhi, Dubai, Frankfurt, Istanbul, London, Moscow, Seoul, and Tokyo.
Other airlines operating from the airport include SCAT Airlines, which offers flights to regional destinations such as Bishkek, Dushanbe, and Tashkent, and Turkish Airlines, which provides flights to Istanbul.
Seasonal changes may affect flight schedules, and it is advisable to check the airline websites for updated information before booking.
Transportation Options at Nursultan Nazarbayev International Airport
Nursultan Nazarbayev International Airport is the primary airport serving Nur-Sultan, Kazakhstan. The airport is located approximately 20 kilometers southeast of the city center and offers several transportation options for passengers.
One of the most convenient options for travelers is the airport shuttle service. The shuttle operates 24 hours a day, and passengers can purchase tickets at the airport or online before arriving. The shuttle service provides transport to and from the airport to various locations in Nur-Sultan, including hotels, business centers, and residential areas.
Car rental is also available at the airport for those who prefer to drive themselves. Several well-known car rental companies have offices at the airport, and passengers can choose from a variety of vehicles, including economy cars, luxury cars, and SUVs. It is recommended that passengers reserve their rental car in advance to ensure availability.
For budget-conscious travelers, the airport shuttle bus is an affordable option. The shuttle bus operates between the airport and the Nur-Sultan Railway Station, making stops at several locations along the way. The shuttle bus runs every 15 minutes during peak hours and every 30 minutes during off-peak hours.
Passengers can also take advantage of the train lines that run to and from the airport. The train station is located near the passenger terminal, and passengers can purchase tickets at the station or online. Trains run frequently between the airport and various locations in Nur-Sultan, including Astana Station, Koktal Station, and Yesil Station.
In conclusion, Nursultan Nazarbayev International Airport offers a variety of transportation options for passengers, including shuttle, car rentals, shuttle bus, and train lines. Whether you are traveling for business or leisure, these options make it easy to get to and from the airport and explore the city of Nur-Sultan.
Parking Options at Nursultan Nazarbayev International Airport
Nursultan Nazarbayev International Airport offers a range of parking options to suit every traveler’s needs. There are three main car parks available: Short-term, Long-term, and VIP.
The Short-term car park is located in front of the terminal building, providing easy access to the airport. It’s suitable for those who need to park for a few hours or for a short period. The rate starts from 600 tenge per hour.
The Long-term car park is located further from the terminal building, but there are shuttle buses available to take passengers to and from the terminal. This car park is ideal for those travelling for an extended period and has a rate of 2000 tenge per day.
For those who want additional luxury, the VIP car park is available. The VIP car park is located next to the terminal building, providing the closest possible access to the airport. The rate for VIP parking is 10,000 tenge per day.
All parking facilities at Nursultan Nazarbayev International Airport are monitored by CCTV 24 hours a day, ensuring the safety of your vehicle. The parking rates are subject to change, so it’s advisable to check with the airport prior to travel.
Check-In Procedures at Nursultan Nazarbayev International Airport
At Nursultan Nazarbayev International Airport, passengers have multiple options for checking in. Online check-in is available 24 hours prior to the flight departure time and can be completed on the airline’s website. This option allows passengers to select their seat, check baggage, and print their boarding pass from the comfort of their own home.
Self-service kiosks are also available at the airport for those who prefer to check in manually. These kiosks are located throughout the terminal and can be used to print boarding passes, luggage tags, and make seat selections. Passengers with checked baggage must still visit the baggage drop-off counter after using the kiosk.
For those who prefer the traditional method of check-in, airline counters are available. At these counters, passengers can speak directly with an airline representative who will assist them with the check-in process. Baggage can be dropped off at the counter and additional services such as upgrades or special requests can be made.
Regardless of the method chosen, it is recommended that passengers arrive at the airport at least 3 hours prior to their international flight departure time to allow enough time for the check-in process and security clearance. By offering multiple check-in options, Nursultan Nazarbayev International Airport aims to provide a more efficient and convenient experience for all passengers.
Security Procedures and Tips at Nursultan Nazarbayev International Airport
At Nursultan Nazarbayev International Airport, all passengers are required to undergo security screenings before boarding their flights. These screenings include x-ray scans of carry-on bags and metal detector scans of passengers.
To make the security process go smoothly and efficiently, it is recommended that passengers arrive at the airport with plenty of time before their flight, wear easily removable shoes and outer layers, and have all liquids and gels in containers of 100ml or less in a clear plastic bag.
Passengers should also remove any items from their pockets, such as keys or cell phones, before proceeding through the metal detector. Any prohibited items, such as weapons or explosives, will be confiscated and could result in legal action being taken against the passenger.
Customs and Immigration at Nursultan Nazarbayev International Airport
Upon arriving at Nursultan Nazarbayev International Airport, all passengers must go through customs and immigration. First, passengers will present their passports and visas to an immigration officer, who will check the validity of the documents and stamp the passport with the date of entry.
Next, passengers proceed to the baggage claim area where their luggage will be screened by customs officials. If any forbidden items are found, they will be confiscated and the passenger may face penalties.
For departing passengers, the process is similar. They must show their passports and visas to an immigration officer to exit the country legally and then proceed to the customs checkpoint where any goods to be exported will be inspected.
It is important for all passengers to follow the regulations set forth by Kazakhstan’s customs and immigration authorities in order to avoid any delays or penalties.
Amenities
– Free Wi-Fi is available throughout the airport.
– There are several lounges, including a VIP lounge and a business lounge.
– Duty-free shops are available for international travelers.
– A variety of restaurants and cafes serving both local and international cuisine.
– ATMs and currency exchange offices are located throughout the airport.
– Prayer rooms are available for Muslim passengers.
– Medical services are available, including a first aid station and a pharmacy.
– Disabled passengers can use special assistance services and facilities.
– Children’s play areas are located throughout the airport to keep kids entertained.
Accessibility Services
Nursultan Nazarbayev International Airport offers a range of facilities and services for passengers with disabilities or mobility issues.
There are designated parking spots, ramps, and elevators throughout the airport for easy accessibility.
Wheelchairs are available for use and can be requested at the airport information desk or prior to your arrival.
Additionally, the airport has trained staff who can assist passengers with impairments, from check-in to boarding and disembarking.
For further assistance, passengers are encouraged to contact the airport in advance to make arrangements for their specific needs.
Connecting Flights: Tips and Process at Nursultan Nazarbayev International Airport
The process of catching a connecting flight at Nursultan Nazarbayev International Airport is relatively straightforward. The first step is to check the departure time and gate of your connecting flight as soon as you land.
If you have less than an hour to make your connection, it’s best to inform a member of staff who can assist you in making your way quickly through the airport. Ensure that you have your boarding pass and necessary travel documents ready.
Be prepared for security checks and customs screenings, which may take some time. If you have a long layover, there are plenty of restaurants, cafes, and shops to keep you occupied.
If you need assistance at any point, don’t hesitate to ask a member of staff. Lastly, always check the departure time and gate again before boarding your connecting flight to avoid missing it.
Baggage Claim and Lost Property
After arriving at Nursultan Nazarbayev International Airport, passengers must proceed to the baggage claim area to collect their checked luggage. The airport has a centralized baggage handling system that ensures swift delivery of luggage to the designated baggage carousel.
In the event that a passenger’s luggage is lost or damaged during the flight, they must report it immediately to the airline’s baggage service desk. The desk is located in the baggage claim area and operates 24/7. Passengers must provide detailed information about their luggage, including a description and any identifying features.
If the luggage cannot be found within 21 days, the airline will compensate the passenger for the lost items. In cases where the luggage is delayed and returned to the passenger at a later time, the airline will cover any reasonable expenses incurred as a result of the delay.
Emergency and Medical Facilities
In case of an emergency, the Nursultan Nazarbayev International Airport has a team of trained medical professionals available 24/7.
Additionally, the airport is equipped with first-aid stations and medical equipment to respond quickly to any medical emergency. If necessary, passengers can be transported to nearby hospitals for further treatment.
All airport staff members are trained in emergency procedures and evacuation protocols, ensuring the safety and security of all passengers and employees.
Hotel Accommodations
There are several hotel accommodations available within and near Nursultan Nazarbayev International Airport. These hotels offer convenient access to the airport for passengers who need to catch an early flight or who have a layover.
Here are five hotels near the airport:
1. Hilton Garden Inn Astana – located just 1.5 km from the airport, this hotel offers a fitness center, restaurant, and a free shuttle service to the airport.
2. Ramada Plaza by Wyndham Astana – located 4 km from the airport, this hotel features a spa, indoor pool, and a restaurant.
3. Royal Park Hotel & SPA – located 5 km from the airport, this hotel offers a sauna, spa, and a restaurant.
4. Wyndham Garden Astana – located 6 km from the airport, this hotel features a fitness center, restaurant, and a bar.
5. Jumbaktas Hotel – located 7 km from the airport, this hotel offers a spa, restaurant, and conference facilities.
Useful Tips
If you’re traveling through Nursultan Nazarbayev International Airport, there are a few insider tips that can help make your experience smoother and more enjoyable.
Firstly, make sure to arrive at the airport with plenty of time to spare, as security lines can be lengthy.
Consider booking access to one of the airport’s lounges, which offer comfortable seating and complimentary snacks and drinks.
If you need to exchange currency, do so before going through security, as the rates tend to be better.
Finally, be aware that there are limited dining options in the terminal, so plan accordingly if you have a long layover.
Contact Information
– Airport Information Desk: +7 717 270 3111
– Lost and Found: +7 717 270 3506
– Baggage Storage: +7 717 270 3561
– Customs: +7 717 270 3912
– Immigration: +7 717 270 3983
– Medical Center: +7 717 270 3333
– Police: +7 717 270 3278
Airports Near Nursultan Nazarbayev International Airport
If you’re looking for alternative flight options or have a layover, here are some airports near Nursultan Nazarbayev International Airport:
- Almaty International Airport (ALA) – 1285 km (798 miles) from Nursultan Nazarbayev International Airport. Transportation options include bus, taxi, and car rental.
- Astana International Airport (TSE) – 16 km (10 miles) from Nursultan Nazarbayev International Airport. Transportation options include bus, taxi, and car rental.
- Pavlodar Airport (PWQ) – 481 km (299 miles) from Nursultan Nazarbayev International Airport. Transportation options include bus, taxi, and car rental.
Keep in mind that transportation times may vary depending on traffic and other factors. Check with your preferred transportation provider for more information.