Overview of New Chitose Airport

Located in Hokkaido, Japan, New Chitose Airport is the largest airport in northern Japan. It serves as a gateway to Sapporo, the surrounding ski resorts, and other popular tourist destinations in the area.

The airport handled approximately 23 million passengers in 2019, making it one of the busiest airports in Japan. It has two passenger terminals, domestic and international, and offers a wide range of amenities and services for travelers.

New Chitose Airport has several transportation options for passengers, including bus services, taxis, and trains. The airport is connected to major cities in Hokkaido through the Hokkaido Shinkansen (bullet train) and regular train services.

The airport also features numerous restaurants, shops, and facilities for travelers, including duty-free stores, lounges, and prayer rooms. It has an observation deck where visitors can enjoy panoramic views of the airport and the surrounding area.

COVID-19 safety measures have been implemented in the airport, such as regular disinfection of high-touch surfaces, installation of hand sanitizers, and mandatory use of face masks.

Overall, New Chitose Airport provides a convenient and comfortable travel experience for both domestic and international passengers.

Terminals at New Chitose Airport

New Chitose Airport is located in Sapporo, Japan, and is the largest airport in Hokkaido. The airport has two terminals: the Domestic Terminal and the International Terminal.

The Domestic Terminal handles flights to and from cities within Japan, while the International Terminal handles flights to and from international destinations. Both terminals are connected by a free shuttle bus service that operates every five to ten minutes, depending on the time of day.

The Domestic Terminal has three floors and is divided into two sections: the North Wing and the South Wing. The North Wing houses domestic airlines ANA, JAL, StarFlyer, and others, while the South Wing houses LCC airlines such as Peach and Jetstar, as well as some regional airlines. The terminal features a variety of shops and restaurants, including a food court, convenience stores, and souvenir shops.

The International Terminal is a four-story building that houses a range of shops and restaurants, including a duty-free shopping area, a food court, and coffee shops. The terminal serves over 20 international airlines, including AirAsia, Emirates, and Korean Air. The check-in counters and security checkpoints are located on the first floor, while the departure gates are located on the second and third floors.

Both terminals offer a range of services for travelers, including currency exchange, baggage storage, and rental car services. Wi-Fi is available throughout the airport, and there are also information desks located in both terminals to help passengers with any questions they may have.

Overall, New Chitose Airport’s terminals provide a convenient, comfortable, and efficient environment for travelers, with a wide range of amenities and services to make their journey as smooth and enjoyable as possible.

Airlines and Destinations

The following airlines operate from New Chitose Airport: Japan Airlines, All Nippon Airways, Air Do, Skymark Airlines, Peach Aviation, Spring Airlines Japan, Jetstar Japan, Korean Air, Asiana Airlines, Cathay Pacific, China Airlines, EVA Air, Hong Kong Airlines, Air Busan, Air China, China Eastern Airlines, China Southern Airlines, Hainan Airlines, Juneyao Airlines, Shandong Airlines, Sichuan Airlines, Thai Airways, Vietnam Airlines, and Air Canada.
Domestic destinations include Tokyo, Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Sendai, Niigata, Hiroshima, Kagoshima, and more. International destinations include Seoul, Hong Kong, Taipei, Bangkok, Ho Chi Minh City, Vancouver, and others.
Seasonal changes may occur, with some airlines increasing or decreasing their routes depending on demand and the time of year. It is always recommended to check with the airline for the most up-to-date information on flight schedules and destinations.

Transportation Options at New Chitose Airport

New Chitose Airport, located in Hokkaido, Japan, is the gateway for many travelers exploring this northern island. With its comprehensive transportation system, getting around from the airport is a breeze.

One popular option is taking the shuttle bus, which connects the airport to various destinations in Sapporo, the capital city of Hokkaido. The bus runs every 15-20 minutes and is a convenient mode of transport, especially for those who have heavy luggage.

Another option is renting a car from one of the numerous car rental companies available at the airport. Many of the major international car rental companies like Avis, Budget and Hertz have counters located at the airport. Renting a car provides the freedom to explore Hokkaido at your own pace. The roads in Hokkaido are well maintained, making driving an enjoyable experience.

For those on a budget, there is also the option of taking the shuttle bus. These buses run between New Chitose Airport and Sapporo Station, making stops at various hotels along the way. The journey takes around an hour and is a cost-effective way to get to the city.

If you prefer taking public transportation, the train lines at New Chitose Airport are a great choice. The rapid express trains, known as the “Rapid Airport”, run between the airport and Sapporo Station and take around 40 minutes. There are also local trains available that connect to other cities in Hokkaido.

Overall, there are many options available for transportation at New Chitose Airport. Whether you prefer the convenience of a shuttle bus or the freedom of a rental car, there is something for everyone. With its comprehensive transportation system, exploring Hokkaido has never been easier.

Parking Options at New Chitose Airport

New Chitose Airport offers various parking options for travelers who wish to leave their vehicle while on their trip.

For those who prefer covered parking, there are three different multi-story car parks available. Car Park P1 is located directly in front of the terminal, while Car Parks P2 and P3 are located a short distance away.

For those who prefer open-air parking, there are two open-air car parks – Car Parks P4 and P5. These car parks are located a bit further away from the terminal but offer cheaper rates compared to the multi-story car parks.

Additionally, there are two economy car parks – Car Parks P6 and P7 – which offer the cheapest rates. These car parks are located further away from the terminal, but shuttle buses are provided to transport passengers to and from the airport.

The parking rates vary depending on which car park you choose and the duration of your stay. As of 2021, the hourly rate for the multi-story car parks ranges from 300-400 yen, while the daily rates for open-air and economy car parks range from 1,500-2,000 yen and 700-900 yen, respectively.

Overall, New Chitose Airport provides ample parking options for visitors. It is recommended to plan your parking ahead of time and choose the option that best suits your needs and budget.

Check-In Procedures

New Chitose Airport offers various check-in options to cater to the needs of passengers. The airport has a self-service kiosk where passengers can check-in for their flights hassle-free, even without standing in long queues. The kiosks are easy to navigate and provide numerous language options to accommodate international travelers.

Passengers can also opt for online check-in, which is available between 24 hours to an hour before flight departure. This method allows passengers to select their preferred seats, print boarding passes, and even drop off luggage at designated counters. However, passengers with oversized or excess baggage will have to go through the traditional check-in process.

For those who prefer the traditional way of checking in, there are numerous counters available at the airport. Passengers can approach any of the counters dedicated to their airline and provide their travel documents. They can also inquire about flight details and request for seat upgrades or special assistance.

Regardless of the check-in method, passengers are required to arrive at the airport well ahead of their flight’s departure time. It is recommended to arrive at least two hours before domestic flights and three hours before international flights. This will allow enough time for security checks, immigration procedures, and boarding gates.

Overall, New Chitose Airport provides multiple check-in options to enhance the passenger experience and reduce waiting times. With the availability of online check-in, self-service kiosks, and traditional counters, passengers can choose the most convenient method that suits their travel needs.

Security Measures and Tips at New Chitose Airport

At New Chitose Airport, security is taken seriously to ensure the safety of passengers and staff. Before entering the security check area, passengers are required to present their boarding pass and government-issued photo ID. Liquids and gels must be placed in a clear plastic bag with a maximum volume of 100ml per container.

To make the security process smoother, it is recommended to wear easily removable shoes and avoid wearing metal accessories such as belts, jewelry, and watches. Electronic devices must be fully charged and accessible for inspection. Additionally, passengers should remove outer layers of clothing such as jackets and coats before passing through the metal detector.

Overall, following these procedures and tips can make the security check process at New Chitose Airport hassle-free and efficient.

Customs and Immigration Process at New Chitose Airport

For arriving passengers, upon landing at New Chitose Airport, they will proceed to the immigration area where they will be required to present their passport, landing card, and any necessary visas.

After passing through immigration, passengers will collect their baggage from the designated baggage claim area before proceeding through customs. It is important to declare any items that exceed duty-free allowances, such as tobacco, alcohol, or luxury goods.

Departing passengers should arrive at the airport early to allow time for the check-in process and security screening. After clearing these steps, passengers will proceed to the departure gates, where they will pass through immigration control and exit Japan.

Amenities

  • Retail shops, including souvenirs, fashion, and electronics
  • Restaurants and cafes serving Japanese and international cuisine
  • Convenience stores for snacks and travel essentials
  • Banks and ATMs for currency exchange and withdrawals
  • Lounges for business and first-class travelers with snacks and drinks
  • Free Wi-Fi throughout the airport

Accessibility Services

New Chitose Airport provides a range of facilities and services for passengers with disabilities or mobility issues. There are accessible parking areas, wheelchair rental services, and priority lanes at security checkpoints. The airport also has elevators, escalators, and ramps throughout its terminals to make navigating the airport easier.

Passengers can request assistance at the airport information desk or through their airline when booking their ticket. Special assistance is available for boarding and disembarking from aircraft as well. Additionally, there are accessible restrooms, tactile maps, and Braille signage throughout the airport to assist passengers with visual impairments.

New Chitose Airport strives to provide a comfortable and welcoming environment for all passengers, regardless of their needs.

Connecting Flights at New Chitose Airport

If you have a connecting flight at New Chitose Airport, here’s what you need to know. First, make sure to check your arrival and departure gates beforehand as they can be quite far apart. Consider using the airport’s shuttle bus service to save time.

Next, check if you need to transfer between domestic and international terminals. If so, allow enough time for passport control and security checks. Remember, if your connecting flight is with the same airline, your baggage should be checked through to your final destination.

Lastly, keep an eye on the time and don’t hesitate to ask airport staff for assistance. If you’re running late, inform your airline and they can help you make alternative plans. With these tips, you’ll be able to catch your connecting flight at New Chitose Airport with ease.

Baggage Claim and Lost Property

Upon arrival at New Chitose Airport, passengers can proceed to the baggage claim area to retrieve their luggage.
Baggage carousels are clearly marked with flight numbers to help passengers locate their bags.
If a passenger’s baggage is missing or damaged, they should report it immediately to the airline’s baggage counter located in the baggage claim area.
The passenger will need to provide their baggage claim tag and flight information.
A representative from the airline will then initiate a search for the missing luggage or document the damage and provide the passenger with a claim number.
Passengers can track the status of their lost or damaged baggage online using the claim number provided.

Emergency and Medical Facilities

In case of an emergency at New Chitose Airport, notify any airport staff immediately. The airport has trained medical professionals on hand for emergency situations and first aid stations are located throughout the terminal building.

Additionally, there is a medical clinic located on the third floor of the terminal building that provides services such as medical examinations, vaccinations, and prescription medications. The clinic is open from 9:00 am to 4:30 pm, Monday through Friday.

In the event of a more serious medical emergency, the airport has an ambulance on standby 24/7. The ambulance is equipped with advanced life-saving equipment and can transport patients to nearby hospitals if necessary.

Overall, New Chitose Airport takes the safety and well-being of its passengers very seriously, and has the necessary emergency procedures and medical facilities in place to ensure that any situation can be handled swiftly and effectively.

Hotel Accommodations

There are several hotel accommodations available within and near New Chitose Airport. Some of the most popular options include Hotel Air Terminal, Air Terminal Hotel, Hotel Livemax Chitose, Hotel Wing International Chitose, and Hotel Grand Terrace Chitose.
Hotel Air Terminal is located right inside the airport terminal building, making it a convenient option for travelers with early morning flights. Air Terminal Hotel is located just outside the terminal building, within a short walking distance. Hotel Livemax Chitose is about 4 km away from the airport, while Hotel Wing International Chitose is around 5 km away. Finally, Hotel Grand Terrace Chitose is situated about 7 km away from the airport.

Useful Tips

Here are some insider tips for navigating and enjoying New Chitose Airport.
First, make sure to download the airport’s app for real-time flight information and directions.
Another helpful hint is to use the luggage delivery service to send your bags directly to your hotel.
If you have a layover, take advantage of the airport’s massage and relaxation services or visit the observation deck for a view of the runway.
Finally, don’t forget to try the local Hokkaido cuisine at one of the many restaurants in the airport.

Contact Information

– Airport Information Center: +81 123-23-0111
– Lost and Found: +81 123-23-0501
– Baggage Storage: +81 123-23-0501
– Medical Center: +81 123-23-0119
– Customs: +81 123-27-0800
– Police: +81 123-22-0110

For more information about airport services and facilities, please visit the New Chitose Airport website.

Airports Near New Chitose Airport

If you’re traveling to Hokkaido, Japan, you may want to consider other airports besides New Chitose Airport. Here are some other nearby airports and the transportation options available:

  • Obihiro Airport: Located approximately 150 kilometers east of New Chitose Airport, Obihiro Airport is a popular alternative for travelers heading to eastern Hokkaido. Accessible by express bus or train.
  • Asahikawa Airport: Located about 80 kilometers north of New Chitose Airport, Asahikawa Airport is another option for those traveling to central Hokkaido. Accessible by express bus or train.
  • Hakodate Airport: Located about 200 kilometers south of New Chitose Airport, Hakodate Airport is further away but can be a good option for travelers heading to southern Hokkaido. Accessible by train or ferry.

By considering these alternative airports, you may be able to find cheaper flights or more convenient travel options for your trip to Hokkaido.

Useful Links

Wikipedia