Overview of Humberto Delgado Airport (Lisbon Portela Airport)
Humberto Delgado Airport, also known as Lisbon Portela Airport, is the main international airport in Portugal. It is located just 7 km from the city center of Lisbon, making it easily accessible to tourists visiting the city.
The airport handled over 29 million passengers in 2019, making it the busiest airport in Portugal and one of the busiest in Europe. The airport has two runways and two terminals that serve both domestic and international flights to destinations all over the world.
The first terminal, Terminal 1, serves most of the major airlines and has recently undergone a major renovation to improve passenger comfort and efficiency. Terminal 2, on the other hand, serves low-cost airlines and primarily handles flights to European destinations.
Passengers travelling through the airport can take advantage of various amenities and services such as duty-free shopping, restaurants, cafes, and lounges. Free Wi-Fi is also available throughout the airport, making it easy for travelers to stay connected while waiting for their flights.
Overall, Humberto Delgado Airport is an efficient and modern airport that provides excellent service to millions of passengers each year. Its proximity to the city center of Lisbon makes it a popular choice for travelers visiting Portugal’s vibrant capital city.
Terminals at Humberto Delgado Airport
Humberto Delgado Airport, also known as Lisbon Portela Airport, is the main international gateway to Portugal. The airport has two terminals: Terminal 1 and Terminal 2.
Terminal 1 is the main terminal of the airport, handling most of the international and domestic flights. It has three floors, and it is divided into two areas: the Schengen and non-Schengen areas. The Schengen area handles flights to and from countries within the Schengen zone, while the non-Schengen area handles flights to and from countries outside the Schengen zone.
There are several facilities available for passengers at Terminal 1, including restaurants, cafeterias, bars, and shops. Passengers can also find ATMs, currency exchange offices, and information desks. Additionally, there are VIP lounges, meeting rooms, and a business center for business travelers.
Terminal 2 is a smaller terminal that handles low-cost airlines and some domestic flights. It has only one floor, and it is located at a separate building from Terminal 1. Although it is not as equipped as Terminal 1, Terminal 2 still offers basic services for passengers, such as cafes, shops, and car rental offices. There is also a shuttle bus service that connects Terminal 2 to Terminal 1 and the metro station.
Both terminals are connected by a free shuttle bus service that runs every 10 minutes. The shuttle bus stops at four points: Terminal 1 departures, Terminal 1 arrivals, Terminal 2 departures, and Terminal 2 arrivals. Passengers can also use the metro, which has a station located near Terminal 1.
Overall, Humberto Delgado Airport’s terminals offer a comfortable and convenient experience for passengers. The airport’s staff is committed to providing quality services, making the airport a top choice for travelers visiting Portugal or connecting to other destinations.
Airlines and Destinations
The following airlines operate from Humberto Delgado Airport: TAP Air Portugal, Ryanair, easyJet, Air Europa, Lufthansa, British Airways, Emirates, KLM, Air France, Turkish Airlines, and many more.
TAP Air Portugal is the national carrier and operates the highest number of flights from Lisbon, with destinations across Europe, Africa, and the Americas.
Ryanair and easyJet offer low-cost flights to various European cities.
Air Europa, Lufthansa, British Airways, Emirates, KLM, Air France, and Turkish Airlines provide connections to other parts of Europe, Asia, Africa, and the Middle East.
Domestic routes include flights to the islands of Madeira and Azores.
Seasonal changes may occur for certain routes, such as increased flights during the summer season.
Transportation at Humberto Delgado Airport
Humberto Delgado Airport, also known as Lisbon Portela Airport, is located just 7 kilometers from the center of Lisbon. It serves as the main international gateway to Portugal and is one of the busiest airports in Southern Europe, handling millions of passengers each year.
There are several transportation options available for travelers arriving at Humberto Delgado Airport. The most convenient and popular means of transportation is by taxi or car rental. Taxis can be found outside the Arrivals hall of both terminals and are available 24/7. The journey time into central Lisbon is around 15-20 minutes and costs approximately €15-20, depending on traffic.
Car rental companies such as Europcar, Avis, Hertz, and Sixt have offices located inside both terminals. Renting a car is a great option if you plan to explore Lisbon and its surrounding areas. The roads in Portugal are well-maintained, and there are plenty of parking spaces available in the city.
Alternatively, the airport offers a shuttle bus service called Aerobus. This service runs every 20 minutes from both terminals and stops at various locations throughout central Lisbon, including the main train stations and tourist attractions. The cost of a one-way ticket is €4 or €6 for a round trip.
If you prefer to take public transport, Lisbon’s metro system is an affordable and reliable option. There is a metro station located right outside the terminal building, and the journey time into the city center is around 25-30 minutes. The cost of a one-way ticket is €1.50, and tickets can be purchased at the metro station or at self-service machines inside the airport.
For those looking to travel to other destinations in Portugal, there are also train lines located near the airport. The Aeroporto metro station connects to the Red Line, which can take you to the Oriente train station. From there, you can catch trains to destinations all over Portugal, including Porto, Faro, and Coimbra.
Overall, Humberto Delgado Airport offers a variety of transportation options to suit every traveler’s needs and budget. Whether you prefer to take a taxi, rent a car, or use public transportation, getting to and from the airport is easy and convenient.
Parking Options at Humberto Delgado Airport
At Humberto Delgado Airport, there are several parking options available to passengers. The airport offers both covered and uncovered parking areas, with a total capacity of over 6,000 parking spaces.
The closest parking area to the terminal is the P1 car park, located just a few steps away from the departure and arrival areas. This car park is ideal for short stays, with rates starting at €0.80 for every 15 minutes. For longer stays, other options like the P2 and P3 car parks are available, with rates ranging from €7 for one hour to €18 for a full day.
For those who prefer to park their cars themselves, the airport also offers a self-parking option called “Park & Go”. This service allows passengers to park their cars in the covered P6 car park and keep their keys with them while they travel. Rates for Park & Go start at €7 per day.
Additionally, there is a drop-off zone located just outside the terminal, where passengers can stop for a maximum of 10 minutes for free. For longer stays, it’s advised to use one of the other parking options available.
Overall, there are plenty of parking options at Humberto Delgado Airport, with rates to suit different needs and budgets. It’s recommended to book a parking spot in advance to ensure availability, especially during peak travel times.
Check-In Procedures
The check-in process at Humberto Delgado Airport in Lisbon offers several options for passengers. The airport encourages travelers to check-in online for their convenience. Online check-in can be done through the airline website or app.
Alternatively, self-service kiosks are available at the airport for those who prefer to check-in at the airport. Passengers can use these kiosks to print their boarding passes and baggage tags. They can also select their preferred seating arrangement. Self-service kiosks are available for most airlines and are located throughout the airport.
For those who prefer traditional check-in, there are dedicated counters at the airport where passengers can check-in with an airline representative. These counters are open for a specific amount of time before departure and usually close 45-60 minutes prior to take-off.
Regardless of the method chosen, passengers are required to present their travel documents, such as a passport or ID, and their flight reservation details. After checking in, they must proceed to the security checkpoint and then to the boarding gate.
It is important to note that each airline may have its own check-in procedures and requirements. Passengers are advised to check with their airline prior to arriving at the airport to ensure a smooth check-in process.
Security Procedures and Tips at Humberto Delgado Airport
Security procedures at Humberto Delgado Airport include the screening of passengers and their belongings before entering the boarding area.
Passengers are required to present their passport or ID at the checkpoint, place their carry-on bags and personal items on the X-ray machine belt, and undergo a body scan or pat-down if necessary.
To ensure a smooth security check, passengers should remove their shoes, belts, jackets, and any metal objects before going through the scanner.
Liquids and gels in containers larger than 100ml should be placed in checked luggage or discarded. Small containers of less than 100ml can be carried in a clear plastic bag.
It is also important to arrive early, as the airport can be busy, especially during peak travel seasons. By following these tips, passengers can make sure their security screening is hassle-free and they arrive at their destination safely and on time.
Customs and Immigration at Humberto Delgado Airport
Arriving passengers will need to pass through immigration and present a valid passport. Non-EU citizens may also be asked for a visa or other entry documents.
After passing through immigration, passengers will collect their luggage from the baggage claim area and proceed through customs. Goods that exceed duty-free limits or are prohibited will need to be declared and may be subject to inspection.
Departing passengers will need to check in for their flight and pass through security screening. EU citizens will also need to pass through passport control before boarding their flight.
It is recommended that passengers arrive at the airport at least two hours before their scheduled departure time to allow for enough time to complete these processes.
Amenities
- Free Wi-Fi
- ATMs
- Currency exchange
- Duty-free shopping
- Restaurants and cafes
- Bars and lounges
- Children’s play area
- Baggage storage
- Charging stations
- Medical services
Accessibility Services
Humberto Delgado Airport provides a range of facilities and services for passengers with disabilities or mobility issues.
This includes wheelchair assistance, accessible toilets, specialized check-in desks, tactile paving, and elevators with braille buttons.
Passengers can pre-book assistance services online or request it on arrival at the airport.
There are also designated parking spaces close to the terminal entrance for passengers with disabilities.
In addition, the airport has installed visual and audible aid equipment throughout the terminal to ensure that passengers with hearing or visual impairments can easily navigate their way through the airport.
Overall, Humberto Delgado Airport strives to provide a comfortable and accessible travel experience for all passengers.
Connecting Flights at Humberto Delgado Airport (Lisbon Portela Airport)
Connecting flights can be a bit stressful, but with proper planning and preparation, you can ensure a smooth and successful transfer at Humberto Delgado Airport in Lisbon. The airport has one terminal building, which makes it easy to navigate.
Upon arrival, follow the signs to your connecting gate and keep an eye on the departure screens for any updates or changes. If you have a tight connection, consider contacting your airline in advance to request assistance or priority boarding.
Security checkpoints and passport control can also slow you down, so allow enough time between flights. It is recommended to have at least two hours for international connections and one hour for domestic connections.
If you do find yourself running late, look for airport staff or information desks for help. They can guide you to your gate or even make arrangements for you to catch a later flight. With these tips in mind, catching a connecting flight at Humberto Delgado Airport can be a breeze.
Baggage Claim and Lost Property
After your flight lands, head to the baggage claim area located in the arrivals hall.
Check the monitors for your flight number and carousel number to find where to collect your bags.
If your baggage is lost, immediately report it to the airline’s lost baggage office in the arrivals hall.
Make sure to provide a detailed description of your baggage and contact information for follow-up.
If your baggage is damaged, report it to the airline’s baggage service office before leaving the airport.
They will provide you with a form to fill out and instructions on how to proceed.
For any lost items that are recovered, they will be stored at the airport’s lost property office.
You can inquire about your lost items by filling out an online form or contacting the lost property office directly.
Emergency and Medical Facilities
In case of emergency, Humberto Delgado Airport has a fully-equipped medical center with trained professionals available 24/7. The airport also has an ambulance service that can transport passengers to nearby hospitals if necessary. Additionally, there are defibrillators located throughout the airport for quick access in case of cardiac emergencies.
Hotel Accommodations
There are several hotel accommodations available within or near Humberto Delgado Airport (Lisbon Portela Airport).
Some of the hotels near the airport include Tryp Lisboa Aeroporto Hotel (600m away), Star Inn Lisbon Airport Hotel (800m away), Holiday Inn Express Lisbon Airport (1km away), Radisson Blu Hotel Lisbon (3km away), and Hotel Mundial Lisbon (5km away).
Useful Tips
Are you planning a trip to Lisbon and flying in through Humberto Delgado Airport (Lisbon Portela Airport)?
Here are some insider tips to help you navigate and enjoy your time at the airport:
– Sign up for a Priority Pass or Lounge Access to make use of the airport’s lounges.
– Take advantage of the free WiFi throughout the airport.
– If you need currency exchange, use the ATMs instead of the currency exchange booths for better rates.
– Download the airport’s mobile app to access up-to-date flight information and maps of the airport.
– Save time by pre-booking a taxi or using public transportation to get to your destination.
By following these tips, you can have a stress-free and enjoyable experience at Humberto Delgado Airport.
Contact Information
For general inquiries, contact the airport information desk at +351 21 841 3500 or by email at [email protected].
For lost and found items, reach out to +351 21 048 2189 or fill out the online form on the airport’s website.
The airport’s police station can be reached at +351 21 841 3643 for emergencies or security concerns.
Travelers in need of medical assistance can call +351 21 841 9043 for the airport’s medical center.
For baggage-related inquiries, contact the airport’s baggage services office at +351 21 841 3613 or [email protected].
Other Airports Near Humberto Delgado Airport (Lisbon Portela Airport)
There are two other airports in the vicinity of Humberto Delgado Airport (Lisbon Portela Airport) that travelers may consider as alternative flight options or for layovers or connecting flights.
1. Cascais Municipal Aerodrome – Distance: 20 km, Transportation options: taxi or Uber
2. Beja Airport – Distance: 177 km, Transportation options: bus or rental car
Both airports offer limited commercial flights and primarily serve general aviation, but they may provide convenient options for certain travelers.