Overview:
Bucaramanga – Palonegro Airport is a domestic and international airport located in the Santander region of Colombia. It serves as the main gateway to this region, which is known for its rich coffee heritage and natural beauty. The airport is located just 30 minutes from the city center of Bucaramanga, making it easily accessible for travelers.
The airport began operations in 1974 and has since undergone several renovations and expansions to accommodate the growing number of passengers. Today, it is one of the most modern airports in Colombia, with state-of-the-art facilities and amenities for travelers.
Bucaramanga – Palonegro Airport is served by several domestic and international airlines, including Avianca, LATAM Airlines, Viva Air, and Copa Airlines. It offers direct flights to major cities in Colombia, as well as to Panama City and Fort Lauderdale in the United States.
Passengers can enjoy a variety of services and amenities at the airport, including restaurants, cafes, shopping areas, duty-free stores, and currency exchange services. The airport also offers free Wi-Fi and charging stations throughout the terminal.
Overall, Bucaramanga – Palonegro Airport is a modern and convenient hub for travelers visiting the Santander region of Colombia. With its excellent facilities and easy access to the city, it is a great option for both domestic and international travelers.
Terminals at Bucaramanga – Palonegro Airport
Bucaramanga – Palonegro Airport has one terminal building for all passenger operations. The terminal is divided into two levels, with the ground floor dedicated to arrivals and the upper floor to departures.
The terminal building has a capacity of approximately 1.5 million passengers per year and is equipped with several services such as restaurants, coffee shops, souvenir stores, duty-free shops, and banking facilities. Additionally, there are ATMs, currency exchange offices, and car rental companies available for travelers.
The airport terminal also provides various passenger services such as airport lounges, Wi-Fi, medical assistance, and free baggage storage. Passengers with special needs can benefit from several accessible facilities, including wheelchair access, assistance for boarding and disembarking, and specialized restrooms.
The airport’s terminals are designed with modern infrastructure offering adequate air conditioning and heating facilities. The airport’s usual arrival and departure process is streamlined with electronic check-in counters, self-service kiosks and boarding gates.
Moreover, Bucaramanga – Palonegro Airport’s terminal is close to the runway allowing passengers an easy walk from the terminal to their plane, hence reducing the time taken to board and disembark from the aircraft.
In conclusion, the terminal at Bucaramanga – Palonegro Airport offers a comfortable and efficient service to passengers traveling within the region. With its modern infrastructure, excellent services, and top safety standards, the airport promises to provide an exceptional airport experience to domestic and international travelers.
Airlines and Destinations
The following airlines operate from Bucaramanga – Palonegro Airport: Avianca, LATAM Colombia, EasyFly, and Wingo.
Avianca offers flights to Bogotá and Miami, while LATAM Colombia has routes to Bogotá and Lima. EasyFly serves several domestic destinations such as Barranquilla, Cartagena, Cali, and Medellín. Wingo flies to Bogotá, Cartagena, San Andrés, and Panama City.
Some of these airlines may have seasonal changes in their routes. For example, during peak travel season, additional flights may be added to popular tourist destinations. Overall, Bucaramanga – Palonegro Airport provides a good variety of domestic and international routes for travelers.
Transportation Options at Bucaramanga – Palonegro Airport
Bucaramanga – Palonegro Airport (BGA) is situated approximately 18 km from the city center of Bucaramanga, Colombia. When arriving at the airport, there are various transportation options available for travelers to reach their final destination.
One of the most convenient and popular transportation options is the airport shuttle service. Numerous shuttle companies operate between the airport and the city center, providing a quick and cost-effective way to reach your hotel or other destination. These shuttles typically run on a set schedule and can be booked in advance or at the airport upon arrival.
Alternatively, car rentals are also available at the airport for those who prefer to have their own vehicle during their stay. Several car rental companies have counters located within the terminal building, making it easy to arrange a rental on arrival. However, it’s important to note that driving in Bucaramanga can be challenging due to the heavy traffic and narrow streets.
For those traveling in larger groups or with more luggage, a shuttle bus may be a better option. These buses can accommodate up to 25 passengers and provide a more comfortable ride than a standard shuttle. However, shuttle buses generally need to be reserved in advance.
Train lines do not currently connect directly with the airport, but there are several train stations located throughout Bucaramanga. The closest station, Estación Bucaramanga, is only a few kilometers from the airport and offers connections to the surrounding areas.
Lastly, taxis are always available outside the terminal building. While they are convenient, they can be more expensive than the other transportation options mentioned above. Also, it’s important to ensure you use an authorized taxi service to avoid any potential scams or security issues.
In summary, transportation options at Bucaramanga – Palonegro Airport include shuttle services, car rentals, shuttle buses, train lines, and taxis. Each option has its own advantages and disadvantages, depending on your specific needs and budget. By doing some research and planning in advance, you can easily find the best transportation option to suit your travel plans.
Parking Options
Bucaramanga – Palonegro Airport provides various parking options for passengers. There are three parking areas available: the main parking lot, the short-term parking area, and the VIP parking area.
The main parking lot is located in front of the terminal building and provides parking spaces for both short-term and long-term parking. The rates for this parking lot start at COP 5,000 per hour for the first five hours. After that, the rate is COP 3,200 per hour, and the maximum daily rate is COP 25,600.
The short-term parking area is located next to the terminal building and is designed for passengers who need to park their vehicles for a shorter period. The rates for this parking area start at COP 6,000 per hour and the maximum daily rate is COP 48,000.
The VIP parking area is located in a covered area near the terminal building, and it is exclusively for VIP passengers. The rates for this parking area are COP 15,000 per hour, and the maximum daily rate is COP 100,000.
Overall, Bucaramanga – Palonegro Airport offers a variety of parking options to accommodate the needs of its passengers, whether short-term or long-term. Passengers should choose their parking option carefully based on their specific requirements and budget.
Check-In Procedures
At Bucaramanga – Palonegro Airport, there are a few options for checking in for your flight. One option is to check in online prior to arriving at the airport. This can be done through the airline’s website or mobile app and allows passengers to select their seat and receive their boarding pass.
Another option is to use the self-service kiosks located in the airport terminal. These kiosks allow passengers to check in, print their boarding pass, and even check any luggage that they may have. The self-service kiosks are a great option for those who want to avoid waiting in long lines at the traditional check-in counters.
For those who prefer the traditional check-in method, there are several counters located throughout the terminal where passengers can check in and receive their boarding pass. These counters are staffed by airline agents who can answer any questions and assist with any issues that may arise.
Regardless of the check-in method chosen, passengers should plan to arrive at the airport with plenty of time to spare before their flight. This allows for any unforeseen issues or delays and ensures a stress-free travel experience.
Security Procedures and Tips at Bucaramanga – Palonegro Airport
At Bucaramanga – Palonegro Airport, security procedures follow international standards to ensure the safety of passengers and their belongings.
These procedures include carrying out thorough checks of carry-on and checked baggage, as well as scanning passengers with metal detectors and x-ray machines.
To make the security check process smooth, it is recommended that passengers arrive at the airport early, wear easily removable shoes and jackets, and have all liquids and electronics easily accessible.
Passengers should also avoid carrying prohibited items such as weapons, flammable materials, and unauthorized liquids.
Following these tips will help ensure a hassle-free security check and a safe and enjoyable travel experience.
Customs and Immigration at Bucaramanga – Palonegro Airport
Arriving passengers must first complete the immigration process, presenting their passport and any required visas. After that, they collect their luggage and proceed to customs, where they may be asked to declare any goods they are bringing into the country.
For departing passengers, they must first check-in for their flight at the airline counter. Then, they proceed to immigration where they present their passport and any required travel documents. Finally, they go through security before reaching their departure gate.
Amenities:
-ATMs and currency exchange services are available throughout the airport.
-Duty-free shops offering an array of items such as liquor, tobacco, perfumes, and chocolates.
-Several restaurants, cafes, snack bars, and convenience stores are located throughout the airport.
-Free Wi-Fi is available for all passengers.
-There are also prayer rooms available for those who need them.
-A VIP lounge is available for passengers willing to pay for a more luxurious experience.
-The airport also has car rental services and parking facilities available.
-Passengers with disabilities are assisted by specialized staff for their needs.
-Baby care rooms equipped with changing tables and nursing areas are available in the terminal.
-Taxis and shuttle buses can be found outside the terminal for easy transportation to and from the airport.
Accessibility Services
Bucaramanga – Palonegro Airport offers facilities and services for passengers with disabilities or mobility issues.
Wheelchairs are available upon request, as well as assistance in boarding and disembarking from the aircraft.
Passengers can also request special seating arrangements and priority boarding.
The airport has accessible restrooms and designated parking spaces for people with disabilities.
For visually impaired passengers, the airport provides Braille signage and audio announcements.
Service animals are allowed inside the terminal building with proper documentation.
Connecting Flights at Bucaramanga – Palonegro Airport
Connecting flights at Bucaramanga – Palonegro Airport involve transferring from one plane to another, usually with a layover of a few hours. Upon arrival at the airport, check the flight information display board and the gate number for your connecting flight.
Make sure you have enough time to make your transfer and do not leave the airport during your layover. Follow signs for international or domestic connections depending on your flight route. If you have any concerns or questions, do not hesitate to contact airport staff or airline representatives.
Remember to pack essentials such as medication, a change of clothes, and electronics in your carry-on bag in case your checked luggage is delayed or lost. Keep track of the time and give yourself plenty of time for security checks and boarding procedures. By following these tips, you can ensure a stress-free connecting flight experience at Bucaramanga – Palonegro Airport.
Baggage Claim and Lost Property
After landing at Bucaramanga – Palonegro Airport, proceed to the baggage claim area located in the arrivals terminal.
Monitor the digital screens displaying your flight number to determine the carousel where your luggage will be available for pick up.
If you cannot find your baggage, immediately report it to the airline’s baggage office located within the baggage claim area.
Provide a detailed description and file a lost baggage report.
The airline’s staff will assist you in tracking your luggage and arranging for its delivery to your address.
In case of damaged baggage, visit the airline’s counter within 24 hours of the flight arrival and file a damage report.
Make sure to keep all baggage tags and receipts as proof of your claim.
Emergency and Medical Facilities
In case of an emergency, Bucaramanga – Palonegro Airport is equipped with a first aid station and trained medical personnel.
The airport also has an ambulance service on standby for any serious medical situations that may require transportation to a local hospital.
Additionally, there are defibrillators and oxygen machines located throughout the terminal for use in emergency situations.
Passengers with medical conditions or concerns are encouraged to inform their airline in advance so appropriate assistance can be arranged.
Hotel Accommodations
For those in need of lodging near Bucaramanga – Palonegro Airport, there are several options to choose from. One of the closest options is Movich Hotel Bucaramanga, located just 0.5 km from the airport. Another nearby option is the Ramada by Wyndham Bucaramanga, which is 1.6 km away.
If you’re looking for a more budget-friendly option, Hotel San Jose Plaza is located 2.3 km from the airport and offers comfortable rooms at an affordable price. The Hotel Millenium Real also provides affordable lodgings and is situated 2.6 km from the airport.
Finally, if you’re seeking a luxurious stay, Hacienda El Roble Hotel Boutique is a beautiful option that is located 7.9 km from the airport. This stunning hotel offers a unique and upscale experience, featuring a spa, outdoor pool, and scenic views of the surrounding countryside.
Useful Tips
Here are some insider tips for navigating and enjoying Bucaramanga – Palonegro Airport.
Firstly, make sure to arrive at the airport with plenty of time to spare. Security lines can sometimes be long and slow, especially during peak travel times.
Secondly, consider bringing your own snacks and beverages, as the airport options can be limited and expensive.
Thirdly, if you need to park your car at the airport, book your spot in advance to save time and money.
Lastly, take advantage of the free Wi-Fi and charging stations throughout the airport to stay connected and charged up before your flight.
Contact Information
Airport Information: +57 (7) 691 9080
Domestic Flights: +57 (1) 746 2121
International Flights: +57 (1) 414 8111
Lost and Found: +57 (7) 691 9080 ext. 224
Customer Service: [email protected]
Parking: +57 (7) 691 9080 ext. 121
Car Rental: +57 (7) 685 4568
Taxi Service: +57 (7) 683 4687
Airports Near Bucaramanga – Palonegro Airport
In addition to the Bucaramanga – Palonegro Airport, there are two other airports in the vicinity:
- Yariguíes Airport (BGA) – located approximately 43 kilometers southeast of Palonegro Airport. Transportation options include taxi and rental car.
Travelers should consider these airports as alternative flight options, or for layovers and connecting flights.