Overview
Bilbao Airport, also known as Bilbao Airport Sondika, is the main airport serving the Basque Country in northern Spain. The airport is located 12 kilometers north of the city center of Bilbao and serves as a hub for airlines such as Air Europa, Iberia Express, and Vueling Airlines.
Bilbao Airport has a modern terminal building that was opened in 2000 and serves over 5 million passengers per year. The airport offers both domestic and international flights to destinations in Europe, Africa, and the Americas. It is also a popular gateway for tourists visiting the nearby cities of San Sebastian and Santander.
The airport has two runways and one terminal building with three levels. The ground floor is where you can find the check-in counters, baggage claim area, and car rental offices. The first floor is dedicated to departures, with security checks, shops, and restaurants. The second floor houses the VIP lounge and additional shops and restaurants.
Visitors to Bilbao Airport can take advantage of a variety of services, including free Wi-Fi, a medical center, a lost and found office, and duty-free shopping. The airport also offers transportation options such as taxis, buses, and car rental services.
Overall, Bilbao Airport offers a convenient option for travelers visiting the Basque region of Spain. With its modern facilities and variety of services, it provides a smooth and stress-free travel experience for both domestic and international passengers.
Terminals
Bilbao Airport has just one terminal for both domestic and international flights. The airport’s terminal is divided into two levels: the arrivals level and the departures level.
The arrivals level is located on the ground floor, where passengers can find baggage claim, customs, and immigration services. Passengers who are connecting to another flight can follow the signs to the transfer desk.
The departures level, on the other hand, is located on the upper floor, where passengers can check in for their flights, pass through security, and access the boarding gates. The terminal has a wide range of shops and restaurants, including duty-free stores, cafes, and fast-food outlets.
Passengers with special needs can take advantage of the airport’s facilities, including designated parking spaces, wheelchair ramps, and accessible toilets. Families traveling with infants can use the baby changing rooms located throughout the terminal.
Overall, Bilbao Airport’s terminal is modern and efficient, providing passengers with a comfortable and stress-free travel experience.
Airlines and Destinations
The airlines that operate from Bilbao Airport include Air Europa, easyJet, Iberia, Lufthansa, Ryanair, Turkish Airlines, and Vueling.
Domestic destinations served by these airlines include Madrid, Barcelona, Valencia, Seville, and Malaga.
International destinations include London, Paris, Rome, Amsterdam, Brussels, Munich, Istanbul, and Lisbon.
Some airlines may offer seasonal routes, such as Ryanair’s flights to Edinburgh during the summer months.
It is always best to check with individual airlines for their current routes and schedules.
Transportation Options at Bilbao Airport
When it comes to getting around Bilbao Airport, travelers have a plethora of transportation options to choose from. From shuttle buses to car rentals, this airport has it all.
One of the most popular transportation options at Bilbao Airport is the shuttle bus service. The bus runs every 20 minutes and operates between the airport and the city center. It’s an affordable and convenient option for those who want to explore the city without worrying about parking and traffic.
For those who prefer to have more freedom and control over their travel plans, car rentals are also available at Bilbao Airport. The rental companies are located in the arrival hall of the airport, making it easy for travelers to rent a car right after they land.
However, if you don’t feel comfortable driving in a foreign country, you can always opt for the shuttle service provided by the car rental company. This service will take you directly to your hotel or any other destination in the city.
Another transportation option is the train lines that connect Bilbao Airport to the city center and other destinations in the region. The trains run regularly throughout the day, making it a reliable and fast way to get around.
If you’re traveling with a group or carrying a lot of luggage, a private shuttle may be a better option for you. Many private shuttle companies operate at Bilbao Airport and offer transfers to and from the airport. These shuttles are comfortable and can accommodate up to eight passengers with luggage.
In conclusion, there are many transportation options available at Bilbao Airport. Whether you prefer the convenience of a shuttle bus or the freedom of a rental car, there is something for everyone. Plan ahead and choose the best option for your needs to make your trip to Bilbao stress-free and enjoyable.
Parking Options at Bilbao Airport
Bilbao Airport offers a variety of parking options to suit different needs and budgets. There are three official car parks: P1, P2, and P3. P1 is the closest to the terminal and is designed for short stays. It has 469 spaces including 20 disabled-accessible bays.
P2 is a covered car park with 3,200 spaces for both short and long-term stays. It is connected to the terminal via a covered walkway, making it a great option for those who want to be protected from the elements. The first 15 minutes of parking are free, and the rates start at €1.78 per hour, up to €18 for 24 hours.
P3 is an open-air car park with 7,000 spaces for long-term stays. It is a great option for travelers who will be away for an extended period, as the rates are more economical than the other two car parks. The first 15 minutes of parking are also free, and the rates start at €11.50 for a day, up to €45.90 for a week.
There are also several off-site parking options that offer shuttle services to the airport. These include Eroski, Aena, and Aeropark. The rates for these parking options vary depending on the duration of stay and the distance from the terminal.
Check-In Procedures
Bilbao Airport offers various check-in options to cater to the needs of different travelers. Passengers can check-in online via the airport’s website or mobile app, which is available 24 hours before the scheduled departure. Online check-in saves time and allows passengers to select their preferred seats and print or download their boarding passes.
Alternatively, travelers can use self-service kiosks located in the check-in area of the terminal building. These machines are easy to use and offer a range of services, including printing boarding passes, baggage tags, and seat assignment. Self-service check-in is available for most airlines operating at Bilbao Airport.
For those who prefer traditional check-in procedures, there are counters staffed by airline representatives. Passengers can provide their travel documents and receive their boarding pass and baggage tags before proceeding to the security checkpoints. This process is recommended for travelers who need to check-in additional baggage or require special assistance.
Regardless of the chosen check-in method, it is essential to arrive at the airport with sufficient time before the flight’s departure. Passengers should consider factors such as traffic, parking, and security screening lines when planning their arrival time at the airport. By following the check-in procedures, travelers can ensure a smooth and hassle-free experience when departing from Bilbao Airport.
Airport Security
At Bilbao Airport, security procedures are strict and thorough to ensure the safety of all passengers and staff.
To make your security check as smooth as possible, it is important to arrive at the airport with plenty of time before your flight, have your boarding pass and identification easily accessible, remove any liquids or gels from your carry-on luggage, and place all electronic devices in a separate bin for screening.
Be prepared to remove your shoes, belt, and any bulky clothing items such as jackets or hats, and remember to follow all instructions given by security staff.
If you have any questions or concerns, don’t hesitate to ask for assistance. By following these tips and being mindful of the security procedures in place, you can help ensure a safe and efficient experience at Bilbao Airport.
Customs and Immigration at Bilbao Airport
Upon arrival at Bilbao Airport, passengers will first go through passport control. They will need to present a valid passport or other travel documents to the immigration officer and answer any questions they may have about the purpose of their visit.
After passing through immigration, passengers will collect their baggage from the designated baggage carousel and proceed through the customs clearance area. Here, they will need to declare any items they are bringing into the country that exceed the duty-free allowance or are restricted, such as certain types of food or alcohol.
For departing passengers, the process is essentially the same but in reverse order. They will check in their luggage and proceed through passport control before proceeding to the departure gate. It is important for passengers to arrive at the airport with ample time to complete these processes and avoid any delays.
Amenities
- Restaurants and Cafes: Bilbao Airport offers a variety of options for dining including fast food outlets, coffee shops, and restaurants serving both local and international cuisine.
- Retail Shops: Passengers can shop for souvenirs, gifts, clothing, electronics, duty-free products, and more at the airport’s retail stores.
- Banks and ATMs: There are several banks and ATMs located throughout the airport for passengers to access banking services.
- Luggage Storage: For those who need to store luggage for a short period, there are luggage storage facilities available at the airport.
- Prayer Room: There is a prayer room located in the Departure area of the airport for passengers to use.
- Wi-Fi: Free Wi-Fi is available throughout Bilbao Airport for passengers to stay connected while waiting for their flight.
Accessibility Services
Bilbao Airport is committed to ensuring that passengers with disabilities or mobility issues are able to navigate the airport with ease.
Facilities and services available include adapted restrooms, ramps, elevators, tactile paving, and reserved parking spaces.
Passengers can also request assistance from trained staff when arriving at the airport, transferring between flights, and boarding and disembarking from planes.
It is recommended that passengers inform their airline of any special requirements at least 48 hours in advance of their flight.
Connecting Flights at Bilbao Airport
If you have a connecting flight at Bilbao Airport, you’ll need to follow a few steps to make sure you catch your next flight. Firstly, check the departure board for your gate number and departure time, as these may have changed since you checked in.
Then, go through security and passport control if necessary, and head to your departure gate. If you have a long layover, there are plenty of shops and restaurants to keep you occupied in the airport.
Make sure you keep an eye on the time and don’t wander too far from your gate. If your flight is delayed or you are running late, inform a member of staff who may be able to help you.
Finally, when boarding is announced, queue up and board your flight promptly. With these tips in mind, you can ensure a smooth and stress-free connection at Bilbao Airport.
Baggage Claim and Lost Property
Upon arrival at Bilbao Airport, passengers can head to the baggage claim area to pick up their luggage. Baggage carousels are clearly marked with flight numbers for easy identification. If a passenger’s baggage is missing, they should go to the airline’s baggage handling service desk to report it.
Passengers who have lost an item in the airport can contact the Lost Property Office, located in the Arrivals Hall. A form will need to be filled out with details of the lost item. The office will then search for the item and contact the owner if it is found.
If a passenger’s baggage is damaged, they should report it to the airline’s baggage handling service desk before leaving the airport. The airline may provide compensation for the damage depending on the circumstances.
Emergency and Medical Facilities
In case of an emergency, Bilbao Airport has a well-equipped medical center staffed by trained professionals. The center is located on the ground floor of the terminal building, near the baggage claim area.
Additionally, there are automated external defibrillators (AEDs) strategically placed throughout the airport. These devices can be used by anyone in the event of sudden cardiac arrest. Furthermore, the airport has a 24-hour pharmacy located on the first floor of the terminal just past security.
If passengers require specialized medical attention, the airport can arrange for an ambulance or medical transport to a nearby hospital. In such cases, it is recommended that passengers contact their airline or the airport information desk as soon as possible to arrange transportation.
Hotel Accommodations
There are many hotel accommodations available within or near Bilbao Airport to cater to different needs and budgets. The closest hotel to the airport is the Holiday Inn Express Bilbao, which is only a 3-minute walk away. Other options within a 1.5 km radius include the Hotel Seminario Bilbao, Hotel Aretxarte, and Hotel Loiu.
If you are looking for a hotel that offers shuttle services to and from the airport, you can consider the Novotel Bilbao Exhibition Center, which is located 10 minutes away and provides complimentary shuttle services. Another option is the Hotel New Bilbao Airport, which is just under 3 km away and also provides shuttle services.
All these hotels offer various amenities, such as free Wi-Fi, breakfast, and parking. Some of them even have on-site restaurants and fitness centers. Therefore, regardless of your reasons for traveling to Bilbao, you can find a suitable hotel accommodation near the airport.
Useful Tips: Navigating and Enjoying Bilbao Airport
As a traveler, you might find airports overwhelming and confusing. But with the right tips, you can make your journey hassle-free.
Here are some insider tips for navigating and enjoying Bilbao Airport:
– Know your terminal ahead of time to avoid confusion upon arrival.
– Download the Bilbao Airport app for real-time information on flights, boarding gates, and security waiting times.
– Make use of the airport’s free Wi-Fi to stay connected.
– If you have a long layover, consider visiting the Guggenheim Museum, located just 15 minutes away from the airport.
– For a relaxing experience, head to the airport’s VIP lounge, where you can enjoy comfortable seating, complimentary drinks, and snacks.
These tips will help you make the most of your time at Bilbao Airport and ensure a stress-free travel experience.
Contact Information
– Airport Information Desk: +34 944 869 664
– Lost & Found: +34 944 869 664 / [email protected]
– Customer Service: +34 913 211 000 / [email protected]
– Parking: +34 944 869 665 / [email protected]
– VIP Lounge: +34 944 869 666 / [email protected]
For more information about the contact details of other airport services, please visit the official website of Bilbao Airport.
Airports Near Bilbao Airport
If you’re considering alternative flight options or have a layover at Bilbao Airport, there are several other airports in the vicinity with transportation options available to reach them. Here are some options:
- Vitoria-Gasteiz Airport: located approximately 50 km southeast of Bilbao Airport. The easiest way to reach it is by taxi or bus.
- Santander Airport: located approximately 100 km west of Bilbao Airport. You can take a direct bus from Bilbao to Santander or hire a taxi.
- Biarritz Pays Basque Airport: located approximately 150 km southwest of Bilbao Airport. You can take a direct bus from Bilbao to Biarritz or hire a taxi.
- Pamplona Airport: located approximately 160 km southeast of Bilbao Airport. The easiest way to reach it is by taxi or bus.
Keep in mind that transportation options and distances may vary depending on your location and timing, so it’s always best to check in advance. Safe travels!