Overview of Kigali International Airport
Kigali International Airport, also known as Kanombe International Airport, is the main airport of Rwanda. It is located in the eastern suburb of Kigali, approximately 6 kilometers from the city center. The airport handles both domestic and international flights, serving as a hub for RwandAir, the national carrier of Rwanda.
Opened in 1952, Kigali International Airport has undergone several upgrades and renovations to cater to the growing number of passengers. In 2018, a new terminal was inaugurated, increasing the airport’s capacity to 7 million passengers annually.
The airport has several amenities, including duty-free shops, restaurants, and banking services. There are also VIP lounges available for business and first-class passengers.
As the gateway to the country, Kigali International Airport is an important hub for tourism and trade. Rwanda has been investing heavily in its tourism sector, and the airport plays a crucial role in the country’s efforts to attract more visitors.
In addition to passenger traffic, Kigali International Airport also handles cargo flights. The airport has a cargo terminal that can handle up to 64,000 metric tons of cargo annually.
Overall, Kigali International Airport is a modern and well-equipped airport that serves as an important hub for the region. With its strategic location and growing capacity, it is poised to play an even greater role in Rwanda’s economic development in the years to come.
Terminals at Kigali International Airport
Kigali International Airport has a single terminal that handles both domestic and international flights. The terminal is modern and efficient, providing passengers with a comfortable and hassle-free experience.
The terminal has a range of facilities and services for passengers, including restaurants, cafes, and duty-free shops. There are also several lounges where passengers can relax and unwind before their flight.
The airport’s terminal is divided into two levels. The ground level is where arrivals and baggage claim are located. Passengers can also find airport information desks, currency exchange booths, and car rental facilities in this area.
The upper level is where departures are handled, with check-in counters and security checkpoints. Passengers will also find boarding gates and lounges on this level.
The terminal is equipped with the latest technology to ensure smooth and efficient operations. Passengers can make use of self-check-in kiosks and baggage drop-off counters to speed up the process.
Overall, the terminal at Kigali International Airport provides passengers with a world-class experience, making it a popular choice for travelers visiting Rwanda.
Airlines and Destinations
The following airlines operate from Kigali International Airport: RwandAir, Kenya Airways, Ethiopian Airlines, Turkish Airlines, Qatar Airways, Brussels Airlines, KLM Royal Dutch Airlines, Air Tanzania, and Uganda Airlines.
RwandAir offers flights to domestic destinations such as Kamembe and international destinations including Nairobi, Johannesburg, Dubai, Mumbai, London, Brussels, and Guangzhou.
Kenya Airways flies from Kigali to Nairobi, while Ethiopian Airlines connects passengers to Addis Ababa and beyond. Turkish Airlines provides a direct flight to Istanbul while Qatar Airways offers connections to Doha.
Brussels Airlines operates a flight to Brussels, KLM Royal Dutch Airlines connects passengers to Amsterdam, and Air Tanzania flies to Dar es Salaam. Uganda Airlines offers direct flights to Entebbe.
It is important to note that routes and schedules may be subject to seasonal changes so it is best to check with the airline for updated information.
Transportation Options at Kigali International Airport
Kigali International Airport, also known as the Gregoire Kayibanda International Airport, is the main gateway to Rwanda and serves an average of 1.5 million passengers annually. The airport is situated about 10 kilometers from the city center, and transportation options are available for both domestic and international travelers.
One of the most popular transportation options at Kigali International Airport is the shuttle service. Several companies offer airport shuttle services, including Akagera Aviation, Rwa-Car, and Rwanda Car Rentals. These shuttle services are reliable and efficient and can be booked in advance or upon arrival at the airport. Shuttle services usually operate on a fixed schedule, making it easy for travelers to plan their trip.
Car rental services are also available at Kigali International Airport. Several car rental companies have offices located inside the airport terminal, including Avis, Europcar, and Sixt. Renting a car is an excellent option for travelers who want to explore the city on their own schedule. However, it’s important to note that driving in Kigali can be challenging due to the heavy traffic and narrow roads.
Another popular option for transportation at Kigali International Airport is the shuttle bus. Several shuttle bus companies, such as Rwanda Federation of Transport Cooperatives (RFTC) and Kigali Coach Services, provide frequent bus services between the airport and various destinations in and around Kigali. Shuttle buses are generally cheaper than taxis and provide a comfortable ride for travelers.
For those who prefer public transportation, there are several train lines that connect Kigali International Airport to other parts of the city. The train system is operated by Rwanda Railways Corporation and provides an affordable and convenient means of transportation for travelers.
In conclusion, Kigali International Airport offers a range of transportation options for travelers arriving or departing from the airport. Shuttle services, car rentals, shuttle buses, and train lines provide convenient and reliable transportation to various parts of the city. Travelers can choose the mode of transportation that suits their needs, budget, and schedule.
Parking Options at Kigali International Airport
Kigali International Airport offers various parking options for passengers who are flying in or out of the airport. The airport provides both short-term and long-term parking facilities, each with its own benefits.
The short-term parking lot is located close to the terminal building and is ideal for those who are dropping off or picking up passengers. This lot charges a maximum of RWF 1,000 per hour or RWF 15,000 per day.
On the other hand, the long-term parking lot is located farther away from the terminal building, but it is convenient for those who are traveling for an extended period. This lot is available for a maximum of RWF 3,000 per day or RWF 18,000 per week.
Both lots have security personnel patrolling around the clock to ensure the safety of parked cars. Additionally, the airport has installed CCTV cameras in all parking areas to monitor any suspicious activities.
Passengers can pay for their parking either by cash or through mobile payment services like MTN Mobile Money and Airtel Money. It is important to note that these rates are subject to change at any time, and so it’s advisable to check with the airport website or customer service for up-to-date information.
Check-In Procedures
At Kigali International Airport, there are several ways to check-in for your flight.
One option is to check-in online through the airline’s website or mobile app, which can be done up to 24 hours before departure.
This allows you to skip the line at the airport and head straight to security once you arrive.
If you prefer a more traditional check-in experience, there are staffed counters available in the terminal.
These counters are typically marked with your airline’s logo and are located near the entrance to the airport.
Here, you can speak with an agent who will check you in, print your boarding pass, and assist with any luggage or seating needs.
For those who prefer a self-service option, Kigali International Airport also offers kiosks where you can check-in and print your boarding pass.
These kiosks are typically located near the staffed check-in counters and are easy to navigate.
Simply follow the step-by-step instructions on the touch screen, and you’ll be on your way in no time.
Overall, the check-in process at Kigali International Airport is efficient and user-friendly, with multiple options available to suit your preferences.
Security at Kigali International Airport
The airport has implemented strict security measures to ensure the safety of its passengers, staff, and property.
Passengers are advised to arrive at the airport at least two hours prior to their scheduled flight to allow enough time for the security screening process.
It is important to pack your luggage properly and not carry any prohibited items such as sharp objects, weapons, or liquids over 100ml.
At the security checkpoint, passengers will be required to remove their shoes, belts, and electronic devices from their bags and place them in the screening trays provided.
Cooperating with the security personnel and following their instructions will make the process smoother and faster.
Remember to keep your boarding pass and passport handy as you will need to present them for verification.
By following these tips and being prepared, passengers can ensure a hassle-free security check at Kigali International Airport.
Customs and Immigration
Upon arrival at Kigali International Airport, passengers are required to proceed to the immigration counter to have their passports and visas checked. Those without a visa will be required to apply for one before they can enter the country. After clearing immigration, passengers collect their luggage and then proceed to customs for clearance.
When departing from Kigali International Airport, passengers must present their passport and flight ticket at the check-in counter. Once checked in, they proceed to immigration where their passports are checked again. After clearing immigration, passengers proceed to the security checkpoint and then to their departure gate.
Amenities
- Free Wi-Fi
- Duty-free shops
- ATM machines
- Currency exchange services
- Restaurants and cafes
- Luggage storage facilities
- Flight information display screens
- Meeting rooms
- VIP lounges
Kigali International Airport is equipped with various amenities to cater to the needs of its passengers. For those who need to stay connected, free Wi-Fi is available throughout the airport. Duty-free shops offer a wide range of products, from luxury goods to souvenirs. Multiple ATM machines and currency exchange services are also available for the convenience of travelers.
Passengers can indulge in a variety of food and beverage options, ranging from grab-and-go snacks to full-service restaurants. For those with extra luggage, luggage storage facilities are available at the airport. Flight information display screens located throughout the terminal keep passengers informed about their flight status.
The airport also has meeting rooms for those in need of a private space to conduct business. VIP lounges provide a comfortable and exclusive environment for premium passengers. Overall, Kigali International Airport prioritizes passenger comfort and satisfaction by offering a wide range of amenities.
Accessibility Services
Kigali International Airport offers a variety of facilities and services for passengers with disabilities or mobility issues.
These include wheelchair assistance, accessible toilets, ramps, and designated parking spaces.
Passengers can request assistance upon arrival or departure by contacting their airline or the airport’s customer service team.
There are also trained staff members available to assist passengers through security and immigration checkpoints.
The airport strives to ensure that all passengers have a comfortable and stress-free travel experience.
Connecting Flights at Kigali International Airport
Connecting flights at Kigali International Airport may seem daunting, but with proper planning and following a few tips, it can be a smooth and stress-free experience.
Upon arrival, follow the signs for connecting flights and check the departure boards to ensure that your next flight is on time and which gate you need to go to.
If you have checked luggage, ask the airline if it will be transferred automatically or if you need to collect and recheck it.
Make sure to keep all necessary documents, such as boarding passes and passports, easily accessible and have them ready for inspection at security checkpoints.
Finally, allow enough time for the transfer and consider factors such as walking distance, customs and immigration procedures, and any potential delays.
With these tips in mind, catching a connecting flight at Kigali International Airport can be a breeze.
Baggage Claim and Lost Property
After your flight, you should follow the signs to baggage claim.
Once you arrive, find your flight number on the information screens and wait for your luggage to arrive on the carousel.
If your luggage does not arrive or is lost, proceed to the airline company’s counter to file a report.
You will be asked to provide your flight details and a description of your luggage.
You will receive a file reference number, which you can use to track the progress of your claim.
If your luggage is found, it will be delivered to your location as soon as possible.
If your luggage is damaged, report it to the airline company’s counter immediately and fill out a damage report form.
Emergency and Medical Facilities
In case of an emergency, Kigali International Airport has a well-trained medical team on standby ready to respond to any situation. The airport also has a fully equipped clinic that is open 24/7 to cater to any medical issue that may arise.
Moreover, the airport has ambulance services that are available round the clock to transport patients to the nearest health facility whenever necessary. Additionally, the airport has a pharmacy that stocks essential drugs for common ailments.
Travelers can access medical assistance by contacting any airport staff or by heading to the medical center located within the terminal building. In the case of serious emergencies that require specialized medical attention, the airport will liaise with nearby hospitals to ensure that the patient receives the best possible care.
Hotel Accommodations near Kigali International Airport
If you’re looking for a place to stay near the airport, there are plenty of options to choose from. Within a 5km radius of Kigali International Airport, you’ll find at least 5 hotels that cater to different budgets and preferences.
The closest hotel to the airport is the Top Tower Hotel, which is only 1km away. Other nearby options include Hotel Chez Lando (3km), The Mirror Hotel (4km), and Park Inn by Radisson Kigali (4.5km). If you’re willing to travel a bit farther, you can also consider Hotel Villa Portofino (7km).
All of these hotels offer comfortable accommodations, with amenities like free Wi-Fi, air conditioning, and on-site restaurants. Depending on your needs, you can choose between budget-friendly options or more luxurious ones with swimming pools and fitness centers.
With so many hotels to choose from, you’re sure to find the perfect place to stay for your visit to Kigali.
Useful Tips:
Here are some insider tips to help you navigate and enjoy your time at Kigali International Airport:
– Make sure to arrive at the airport with plenty of time before your flight, as security lines can be long.
– If you’re looking for a place to eat or shop, head to the second floor of the terminal building.
– The airport offers free Wi-Fi, so you can stay connected while you’re waiting for your flight.
– If you need to exchange currency, there are several banks and exchange offices located in the terminal building.
– If you’re traveling with children, there is a play area located near gate 8 that is perfect for keeping little ones entertained.
– Finally, be sure to take advantage of the airport’s baggage storage service if you need to store your luggage during a layover or extended stay in Kigali.
Contact Information
Here are the contact details for various airport services at Kigali International Airport:
– Airport Information Desk: +250 788 177 000
– Customer Care: +250 788 177 001
– Lost and Found: +250 788 177 003
– Immigration Office: +250 722 154 804
– Customs Office: +250 722 153 930
– Medical Center: +250 788 177 011
– Airport Police: +250 722 155 900
– Firefighting and Rescue Services: +250 252 570 229
Remember, in case of emergency, dial 112.
Airports Near Kigali International Airport
There are two other airports near Kigali International Airport that travelers can consider:
- Kamembe Airport: Located in Rusizi district, this airport is approximately 160 km from Kigali International Airport. The easiest way to reach Kamembe Airport from Kigali is by taking a domestic flight with RwandAir, which operates daily flights between the two airports.
- Musoma Airport: Located in the Tanzanian town of Musoma, this airport is approximately 210 km from Kigali International Airport. To reach Musoma Airport, travelers can take a bus or taxi from Kigali to the border town of Rusumo, then cross into Tanzania and continue their journey to Musoma by road.
While these airports may not offer as many flight options as Kigali International Airport, they can be convenient alternatives for travelers with layovers or connecting flights. It is important to check flight schedules and transportation options ahead of time to ensure a smooth travel experience.