Overview of London City Airport
London City Airport is located in the Royal Docks area of Newham in East London. It was opened in 1987 and has since become a key hub for business travelers and short-haul flights. The airport’s close proximity to central London makes it an attractive option for those who need to get in and out of the city quickly.
London City Airport is a single-runway airport that primarily caters to business travelers. It offers flights to over 45 destinations across Europe, including Paris, Amsterdam, and Berlin. The airport is also home to a number of private jet operators, which further underscores its focus on business travel.
In recent years, London City Airport has undergone several upgrades and expansions in order to accommodate growing demand. A new terminal was completed in 2010, which includes improved facilities for passengers and a larger security area. The airport has also invested in improving its ground transportation options, including the addition of a dedicated Docklands Light Railway station.
Despite the airport’s focus on business travel, it also serves as an important gateway for tourism and leisure. Its location near iconic London landmarks such as the O2 Arena and Canary Wharf make it an ideal starting point for exploring the city. Overall, London City Airport’s convenient location, focus on business travel, and commitment to ongoing improvements make it a valuable asset for both London’s economy and its visitors.
Terminals at London City Airport
London City Airport has only one terminal, which is divided into two floors. The ground floor is for arrivals, while the first floor is for departures. The terminal has modern facilities and provides a seamless experience for passengers.
There are 14 gates in the terminal, which are all within walking distance. Passengers can easily navigate their way through the airport, as it is relatively small compared to other airports in London. The terminal has a range of shops, restaurants and cafes to keep passengers entertained while waiting for their flight.
The airport also offers a fast track service for security and immigration clearance. This service is available for an additional fee and allows passengers to skip the queues and save time. London City Airport is known for its efficient security procedures, and the fast track service only adds to this reputation.
Passengers who require special assistance can request it when booking their ticket or on arrival at the airport. The staff at London City Airport are trained to assist passengers with disabilities, and the airport has a range of facilities to make the journey easier and more comfortable.
Overall, London City Airport’s terminal provides a stress-free experience for passengers. It is efficient, easy to navigate and has plenty of facilities to keep passengers entertained. The airport’s focus on customer service is evident, and this is reflected in the high levels of passenger satisfaction.
Airlines and Destinations
The following airlines operate from London City Airport: British Airways, Flybe, KLM, CityJet, Alitalia, Swiss International Airlines, Lufthansa, and Luxair.
British Airways offers domestic flights to cities such as Edinburgh, Glasgow, and Belfast, as well as international destinations like Amsterdam, Zurich, and Berlin.
Flybe flies to destinations including Dublin, Exeter, and Jersey. KLM operates flights to Amsterdam, while CityJet provides service to destinations such as Dublin, Paris, and Rotterdam.
Alitalia and Swiss International Airlines offer flights to Milan and Geneva respectively. Lufthansa flies to Frankfurt, while Luxair provides service to Luxembourg.
Some airlines may have seasonal changes in their schedules, so be sure to check their website or contact the airline directly for up-to-date information on flight schedules and destinations.
Transportation Options at London City Airport
London City Airport is conveniently located just 6 miles east of central London, making it a popular choice for business travellers and tourists alike. With plenty of transportation options available, getting to and from the airport is easy.
One popular option is the shuttle service, which offers a convenient and cost-effective way to get to your destination. The shuttle service operates 24 hours a day, seven days a week, and can be booked in advance or at the airport. The shuttle service runs from the airport to various locations in London, including popular hotels and tourist attractions.
Car rentals are also available at London City Airport, with several major rental companies located on-site. This is a great option if you want to explore London on your own schedule. You can choose from a range of vehicles, including economy cars, SUVs, and luxury models. Just be aware that driving in central London can be challenging, so make sure you’re comfortable navigating busy streets before renting a car.
If you prefer not to drive, there’s also a shuttle bus service that runs between London City Airport and the nearby Docklands Light Railway (DLR) station at Royal Victoria. From here, you can connect to other train lines and continue your journey across London. The shuttle bus is free for all passengers and runs every eight minutes during peak travel times.
The DLR is a popular option for travellers heading to Canary Wharf, Greenwich, and other areas of East London. It’s also a good choice if you’re travelling with luggage, as the trains are spacious and often less crowded than other options. You can purchase tickets at the station using cash, credit card, or an Oyster card.
For those travelling further afield, London City Airport is also well-connected to the national rail network. The airport has its own station, which is served by a number of trains operated by Southeastern Trains. From here, you can travel to destinations across the UK, including Kent, Sussex, and Surrey.
No matter how you choose to travel, getting to and from London City Airport is a breeze. With plenty of transportation options available, you’re sure to find a convenient and affordable way to reach your destination.
Parking Options at London City Airport
London City Airport offers a variety of parking options to suit every traveler’s individual needs and budget. The different parking options include short stay, long stay, and meet and greet parking.
Short stay parking is perfect for those who plan to park for only a few hours while picking up or dropping off passengers. The rates for short stay parking start from £6 for 30 minutes and go up to £50 for a full day.
Long stay parking is ideal for travelers who need to park their vehicles for a longer duration. This option is also suitable for those who wish to save some money on parking costs. The long stay parking rates start from £42 for 24 hours and go up to £215 for 15 days.
The meet and greet parking option is the most convenient option for travelers as it allows you to leave your vehicle with a professional driver, who will park it for you. This option is perfect for those who are pressed for time or have heavy luggage. The meet and greet parking rates start from £120 for three days and go up to £270 for 12 days.
In conclusion, parking at London City Airport is affordable and convenient, with options to suit every need. Passengers can choose between short stay, long stay, or meet and greet parking, depending on their requirements and budget. It is always recommended to book parking in advance to get the best rates and ensure availability.
Check-In Procedures
The check-in process at London City Airport offers passengers a variety of options. First, online check-in opens 24 hours before the flight’s departure time. Passengers can print their boarding passes or have them sent to their mobile device.
Second, self-service check-in kiosks are available in the terminal for passengers who prefer to check-in at the airport. These kiosks allow passengers to print their boarding passes and luggage tags. After tagging their bags, passengers can drop them off at a bag drop desk.
Finally, traditional check-in desks are available for those who prefer to be assisted by an airport representative. These desks are located in the terminal and are marked with airline logos. Passengers are required to present their travel documents and any checked baggage at the desk.
Regardless of the check-in method, passengers are advised to arrive at the airport at least 90 minutes before their flight’s departure time. This allows enough time for security checks and boarding procedures. Additionally, passengers should check their airline’s website for any specific check-in requirements or restrictions, as they may vary by airline.
Security Measures at London City Airport and Tips for a Smooth Check
Upon arrival at London City Airport, passengers are subjected to strict security measures in order to ensure safety. Security screening includes body scans, x-ray scanners for hand luggage, and metal detectors. Ensure that all prohibited items such as sharp objects, liquids over 100ml, or explosive materials are not carried in hand luggage.
It is advisable to arrive at the airport with ample time to go through security procedures efficiently. Additionally, wear easily removable clothing, avoid wearing metal accessories, pack electronic items towards the top of hand luggage, and have travel documents readily available. Adhering to these tips will help ensure a smooth security check experience at London City Airport.
Customs and Immigration at London City Airport
Upon arrival, passengers will be directed to the immigration desks where they will present their passport and any necessary documents. After clearing immigration, baggage can be collected from the carousel and passengers must proceed through customs.
Departing passengers will need to check in their luggage and proceed through security before reaching the departure gates. Non-EEA passengers may need to present their travel documents and visas at the immigration desk before departing. Overall, the process is straightforward and efficient at London City Airport.
Amenities at London City Airport
- Restaurants and Cafes: LCY offers a variety of eateries, including Caffe Nero, Pilots Bar and Kitchen, and Pret a Manger.
- Shopping: Passengers can browse for souvenirs, duty-free items, and travel essentials at boutiques like Dixons Travel and WHSmith.
- Lounges: Those with certain airline memberships or class of travel can access the airport’s lounges, which offer comfortable seating, snacks and drinks, and free Wi-Fi.
- Facilities for Disabled Passengers: LCY is wheelchair-friendly and has dedicated restrooms and special assistance staff for passengers with disabilities.
- Business Facilities: Business travelers can make use of meeting rooms, workstations, printing services, and free Wi-Fi throughout the airport.
Accessibility Services
London City Airport provides a range of facilities and services to ensure that passengers with disabilities or mobility issues can travel comfortably and without obstacles.
These services include assistance through the airport, designated parking spaces, accessible toilets, wheelchair ramps, and hearing loops.
Passengers can also request further assistance, such as visual aids or support with getting on and off the aircraft. It’s recommended that travelers inform their airline or travel agent of any special requirements at the time of booking.
In addition, the airport’s website provides detailed information on accessibility and how to access these services.
Connecting Flights at London City Airport
Connecting flights are a common part of air travel, and they can be stressful if not well planned. At London City Airport, there are several things you can do to make the process smoother.
Firstly, make sure you leave plenty of time between flights. This is especially important if you have to go through immigration. You should aim for at least two hours between your flights.
When you arrive at the airport, check the flight information screens to find out which gate your connecting flight departs from. The airport is compact, so it shouldn’t take too long to get there.
If you’re flying with the same airline for both flights, your luggage will usually be transferred automatically. However, double-check this with the check-in desk staff, and make sure your luggage tags are correct.
Finally, if you’re worried about missing your connecting flight, ask for assistance. The airport staff will be happy to help you.
Baggage Claim and Lost Property
Upon arrival at London City Airport, passengers can proceed to the baggage claim area located near the arrival hall. Here, they can collect their checked-in baggage by presenting their baggage receipt or boarding pass. In case of any missing baggage or damage to baggage, passengers must report it at the airport’s lost property office.
The lost property office is located in the arrivals area, and passengers can approach the staff for assistance. They will be asked to fill out a lost property form and provide details of the missing or damaged item. The airport staff will then take necessary steps to locate or recover the baggage.
If the baggage is not found, passengers can file a formal complaint with the airline. They should provide all necessary details, including flight information, baggage tag numbers, and the contents of the missing or damaged item. The airline will investigate the matter and provide compensation as per their policy.
Emergency and Medical Facilities
In case of an emergency, London City Airport has a comprehensive plan in place to ensure the safety and well-being of passengers and staff. The airport’s emergency services team, including firefighters and medical professionals, is available 24/7 to respond to any incidents that may occur.
The airport also has a dedicated medical facility known as the London City Airport Clinic, which is staffed by fully qualified doctors and nurses. The clinic is equipped to handle a range of medical issues, from minor ailments to more serious injuries and illnesses.
In addition, the airport has defibrillators located throughout the terminal buildings, as well as trained first aiders on hand to provide assistance if needed. If you require any medical assistance during your time at London City Airport, don’t hesitate to seek help from a member of staff or visit the airport clinic.
Hotel Accommodations
There are several hotel accommodations available within or near London City Airport. One of the closest hotels to the airport is the Hilton London Canary Wharf, located just 3 miles away.
Another option is the Crowne Plaza London Docklands, which is approximately 4 miles from the airport. The Aloft London Excel and the DoubleTree by Hilton London Excel are both located less than 2 miles away from the airport.
For those who prefer a more budget-friendly option, the Ibis London Excel Docklands is located only 1 mile from the airport. These hotels offer convenient access to the airport and comfortable accommodations for travelers.
Useful Tips:
London City Airport is a small airport, so everything is within walking distance. A good tip is to arrive early, but not too early, as there are not many places to sit. If you need to do some work or charge your phone, there are plenty of power outlets throughout the airport.
Another useful tip is to download the airport’s app, which includes real-time flight information, gate updates, and more. If you’re hungry or thirsty, there are several restaurants and bars available, including a champagne bar. Finally, don’t forget to take advantage of the free Wi-Fi offered throughout the airport.
Contact Information
General enquiries can be directed to the airport’s main information number at +44 (0)20 7646 0088, or via email at [email protected].
For flight enquiries, passengers can call +44 (0)20 7646 0000 or check the airport’s website for real-time flight information.
Customer service can be reached at +44 (0)20 3203 2025, while lost property enquiries can be directed to +44 (0)20 7646 0000.
For disabled passenger assistance, contact +44 (0)20 7646 0000 or email [email protected], and for security enquiries, call +44 (0)20 7646 0029.
Airports Near London City Airport
If you’re flying to London and looking for alternative options to London City Airport, here are some other airports in the vicinity:
- Heathrow Airport (LHR), located approximately 22 miles west of London City Airport. It is easily accessible by train or taxi and offers connections to most major international destinations.
- Gatwick Airport (LGW), located approximately 27 miles south of London City Airport. It can be reached by train or bus and offers connections to many European and worldwide destinations.
- Luton Airport (LTN), located approximately 35 miles north of London City Airport. It can be reached by train or bus and offers connections to many European and international destinations.
- Stansted Airport (STN), located approximately 37 miles northeast of London City Airport. It can be reached by train or bus and offers connections to many European and international destinations.
When planning your trip, consider the distance between airports and your final destination, as well as the transportation options available to reach them. All of the above airports offer a range of transportation options including train, bus, taxi and car rental services.