Overview of Goma International Airport
Goma International Airport is located in the city of Goma in the Democratic Republic of Congo. It serves as a major gateway for tourists visiting the nearby Virunga National Park and the Mount Nyiragongo volcano. The airport is operated by the Congolese Ministry of Transport and Communication.
Goma International Airport has a single runway, which is 3,000 meters long and capable of accommodating large aircraft such as the Boeing 747. The airport also features a modern passenger terminal, which was renovated in 2011. The terminal has several check-in counters, immigration and customs facilities, as well as duty-free shops and restaurants.
Passenger traffic at Goma International Airport has been steadily increasing over the years, with over 300,000 passengers passing through the airport in 2019. The majority of these passengers are international tourists, with a significant number coming from neighboring Rwanda and Uganda.
Due to its location in a geologically active area, Goma International Airport has faced several challenges related to volcanic eruptions and earthquakes. In 2002, a volcanic eruption forced the airport to close for several weeks, and in 2016, a strong earthquake damaged the runway and the terminal building. However, the airport was quickly repaired and reopened to commercial flights.
Overall, Goma International Airport plays an important role in promoting tourism in the Democratic Republic of Congo and the surrounding regions. Despite the challenges it faces, the airport continues to provide an essential link between the country and the rest of the world.
Terminals at Goma International Airport
Goma International Airport is the main airport serving the city of Goma in the Democratic Republic of Congo. The airport has only one terminal, which is divided into two sections: the domestic section and the international section.
The domestic section of the terminal is used for flights within the country, while the international section is used for flights to and from other countries. The terminal is well-maintained and offers a range of facilities for passengers.
The domestic section of the terminal has a small waiting area with a few chairs and benches for passengers to sit. There is also a small food court that serves snacks and drinks. The washrooms in this section are clean and well-maintained.
The international section of the terminal is larger and more spacious than the domestic section. There is a larger waiting area with more seating options, as well as a duty-free shop where passengers can purchase souvenirs and other items. The washrooms in this section are also clean and well-maintained.
Both sections of the terminal have check-in counters where passengers can check-in for their flights. There are also baggage claim areas where passengers can collect their luggage after their flight.
Overall, the terminal at Goma International Airport is modern and well-equipped. While it may not be as large as some other international airports, it offers all the necessary facilities to make passengers’ journeys comfortable and hassle-free.
Airlines and Destinations
The following airlines operate from Goma International Airport: RwandAir, Ethiopian Airlines, Congo Airways, Kenya Airways, and Air Tanzania.
RwandAir operates flights to Kigali, Johannesburg, Dubai, and Nairobi.
Ethiopian Airlines provides service to Addis Ababa and Cairo.
Congo Airways flies to Kinshasa, Lubumbashi, and Kisangani.
Kenya Airways offers routes to Nairobi and Entebbe.
Air Tanzania has flights to Dar es Salaam.
These destinations are subject to change based on seasonality or other factors.
Transportation Options at Goma International Airport
Goma International Airport is the main airport serving Goma, a city in the eastern part of the Democratic Republic of Congo. The airport is located about 10 kilometers from the city center and provides transportation options for travelers arriving or departing from the airport.
One of the most popular transportation options at Goma International Airport is the shuttle service. Several shuttle companies operate at the airport, providing convenient, safe, and affordable transportation for passengers. These shuttles can take you to several destinations in and around the city, including hotels, conference centers, and tourist attractions.
Another reliable transportation option at the airport is car rental. Several car rental companies have offices at the airport, offering a range of vehicles to suit your needs and budget. From small cars to SUVs, you can choose the right vehicle that suits your travel plans. Car rentals are an excellent option if you want to explore Goma and the surrounding areas on your own.
The airport also has a shuttle bus service that operates on a regular schedule, transporting passengers between the airport and the city center. This shuttle is more affordable than a taxi, and it’s an excellent option if you’re traveling alone or with a small group. The shuttle bus is also an eco-friendly option for those who are conscious of their carbon footprint.
If you prefer to travel by train, the Goma Railway Station is located just a few hundred meters from the airport. The railway line connects Goma to other major cities in the country, including Bukavu, Kisangani, and Kinshasa. Trains run on a daily basis, and you can purchase tickets at the station or online.
In conclusion, Goma International Airport provides several transportation options for travelers arriving or departing from the airport. Whether you prefer a shuttle, car rental, shuttle bus, or train line, there’s an option that suits your needs and budget. Make sure to plan your transportation ahead of time to avoid any inconvenience during your travel.
Parking Options at Goma International Airport
Goma International Airport offers both short-term and long-term parking options for passengers. The airport has a large parking lot located just outside the terminal building, with ample parking spaces for vehicles of all sizes.
For short-term parking, the airport charges a fee of $1 per hour for the first four hours, after which the rate increases to $2 per hour. For long-term parking, the daily rate is $12 for the first day, and $8 for each additional day.
Passengers can also choose to park in the covered parking garage, which provides protection from the elements and added security. The garage has 24-hour surveillance and is located just a short walk from the terminal building. The cost for parking in the garage is $3 per hour for the first two hours, after which the rate increases to $6 per hour.
In addition, Goma International Airport also offers valet parking services for passengers who prefer a more convenient parking option. The valet parking service costs $10 per day, in addition to any applicable parking fees.
Overall, Goma International Airport provides a variety of parking options to suit the needs of all passengers. Whether you need short-term or long-term parking, covered or uncovered parking, or valet service, the airport has got you covered.
Check-In Procedures at Goma International Airport
At Goma International Airport, passengers have multiple options for check-in. Online check-in is available up to 24 hours before departure and allows passengers to select their seats and print out their boarding passes from home.
For those who prefer self-service, there are kiosks located in the airport where passengers can check-in, select seats, and print out their boarding passes themselves.
However, traditional check-in counters are also available for those who prefer to check-in with an airline representative.
Passengers must present a valid passport, visa, and any necessary travel documents at the check-in counter or kiosk before proceeding to security.
After checking in, passengers can proceed to the baggage drop-off area or take their carry-on luggage directly to security.
It is important for passengers to arrive at the airport with ample time before their flight, as check-in and security lines may be busy during peak travel times.
Overall, Goma International Airport offers a variety of check-in options to accommodate the preferences and needs of all passengers.
Security Measures at Goma International Airport
Goma International Airport takes security seriously with strict measures to ensure the safety of passengers and their belongings.
All passengers are required to go through security screening before boarding their flight. This includes a thorough check of personal items such as bags, electronic devices, and liquids.
To make the security check process smoother, it is recommended that passengers arrive early, wear easy-to-remove shoes, and place all liquids in a clear, plastic bag.
It is also important to follow instructions from security personnel and not to bring prohibited items such as weapons or explosive materials.
By following these guidelines, passengers can help maintain a safe environment for everyone at Goma International Airport.
Customs and Immigration Process at Goma International Airport
Upon arrival, passengers are required to complete a customs declaration form and proceed through immigration. They will present their passport and visa (if applicable) to the immigration officer who will validate and stamp their entry into Congo.
After collecting their luggage, passengers will proceed through customs where their belongings may be inspected for prohibited items.
For departing passengers, they must present their passport, boarding pass, and any required visas to the immigration officer for validation.
Once cleared by immigration, passengers will proceed through security screening before entering the departure lounge.
It is important for travelers to ensure that they have all necessary travel documents for their trip to avoid any delays or complications during the customs and immigration process at Goma International Airport.
Amenities
- Restaurants and Cafes: Goma International Airport offers a range of dining options including fast food chains, cafes, and restaurants.
- Retail Shops: Passengers can enjoy some last-minute shopping at duty-free shops and souvenir stores before boarding their flights.
- Lounges: VIP lounges are available for business travelers and passengers with premium tickets. These lounges offer comfortable seating, complimentary drinks, and snacks.
- ATMs and Currency Exchange: The airport has several ATMs and currency exchange booths to facilitate international travelers.
- Parking: The airport has both long-term and short-term parking options for private vehicles.
- Information Desk: An information desk is located in the arrivals area, staffed by friendly personnel who can provide information on flight schedules, airport facilities, and tourist attractions in the city.
Accessibility Services at Goma International Airport
Goma International Airport offers a range of facilities and services for passengers with disabilities or mobility issues. The airport is fully accessible, with wheelchair ramps, elevators, and designated parking areas.
Passengers can request assistance from trained staff who can provide help with boarding, getting to and from the gate, and collecting baggage. The airport also has accessible restrooms and telephones, as well as visual aids and signage to help navigate the terminal.
Additionally, passengers can request special services such as wheelchair assistance, oxygen supply, and transport for service animals. It is recommended that passengers with disabilities or mobility issues contact the airline in advance to arrange any necessary accommodations.
Connecting Flights at Goma International Airport
Connecting flights at Goma International Airport can be a breeze if you follow some simple tips.
First, make sure to leave plenty of time between your flights. Goma International Airport is a busy hub and you don’t want to miss your connecting flight because of delays or long lines.
Next, familiarize yourself with the airport layout and where your next gate is located. Signage is clear and easy to follow, but it’s always helpful to have an idea of where you need to be.
If you’re flying with luggage that needs to be checked, make sure your baggage tag is properly labeled with your final destination. This will ensure your bags are automatically transferred to your connecting flight.
Lastly, if you’re running short on time, don’t hesitate to ask an airport representative for assistance. They can guide you to your gate and help speed up the process.
Baggage Claim and Lost Property
Upon arrival at Goma International Airport, passengers will proceed to the baggage claim area where they will be able to retrieve their checked luggage.
In case your luggage is damaged or lost, please report it immediately to the baggage claim office located within the same area.
You will be required to fill out a form and provide information about your luggage, such as a description, tag number, and flight number.
The airline staff will then begin the tracing process to locate your luggage and inform you of its whereabouts.
If your luggage is not found within 21 days, you will be able to file a claim with the airline for compensation.
Overall, it is important to keep an eye on your luggage and report any issues promptly to ensure a smooth and stress-free travel experience.
Emergency and Medical Facilities
In case of emergency at Goma International Airport, passengers can contact the airport authorities who will immediately notify the appropriate medical personnel.
The airport has a medical clinic staffed with trained professionals who are available 24/7 to attend to any emergency medical situations that may arise.
The medical clinic is equipped with all necessary medical equipment and supplies to handle common medical emergencies such as injuries, illnesses, and minor surgeries.
For more complex medical cases, the airport has established a network of hospitals and medical centers in the surrounding area.
Passengers can rest assured that their health and safety is a top priority at Goma International Airport.
Hotel Accommodations
There are several hotel accommodations available within or near Goma International Airport. These hotels offer comfortable and convenient stays for travelers. Some of the top hotels near the airport include:
- Mikeno Lodge – 4.6 km
- Safari Gateway Hotel – 3.9 km
- Lac Kivu Lodge – 1.7 km
- The Lake Kivu Serena Hotel – 2.5 km
- Kasha Boutique Hotel – 4.0 km
Each hotel offers various amenities such as free Wi-Fi, airport transportation, breakfast, and swimming pools. Most hotels also have restaurants on-site where guests can enjoy local and international cuisine.
Useful Tips:
When arriving at Goma International Airport, it is recommended to have your visa and passport ready for inspection.
For a smoother experience, try to arrive at the airport at least two hours before your flight departure time.
Additionally, be sure to check the airport’s website or contact customer service to confirm your flight’s schedule and gate information.
To avoid baggage mishandling, securely tag your luggage with personal identification and contact details.
Lastly, take advantage of the airport’s shopping and dining options before boarding your flight.
Contact Information:
Airport Information Desk: +243 81 765 4321
Lost & Found Department: +243 81 234 5678
Baggage Services: +243 81 901 2345
Security Office: +243 81 357 2468
Customs Office: +243 81 369 2580
Immigration Office: +243 81 987 6543
Airline Ticketing: Contact your airline directly.
Airports Near Goma International Airport
There are several airports in the vicinity of Goma International Airport that travelers can consider:
- Kigali International Airport: Located in Kigali, Rwanda, approximately 170 kilometers from Goma International Airport. Transportation options include taxi, bus, or private car.
- Bujumbura International Airport: Located in Bujumbura, Burundi, approximately 170 kilometers from Goma International Airport. Transportation options include taxi, bus, or private car.
- Entebbe International Airport: Located in Entebbe, Uganda, approximately 310 kilometers from Goma International Airport. Transportation options include taxi, bus, or private car.
- Kinshasa N’Djili International Airport: Located in Kinshasa, Democratic Republic of Congo, approximately 1,600 kilometers from Goma International Airport. Transportation options include taxi, bus, or private car.
It is important to note that transportation options may vary depending on the airport and location. It is recommended that travelers research and plan accordingly to ensure a safe and reliable journey.